Andelyz Colon Gonzalez
Orange
Summary
Proven team player with a strong work ethic and bilingual proficiency. Successfully trained staff at Buffalo Wild Wings, enhancing customer satisfaction and operational efficiency. Demonstrated expertise in food safety compliance and cash handling techniques, contributing to positive dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Server/Host
Buffalo Wild Wings
Fitchburg
02.2023 - 10.2025
- Trained new employees on restaurant procedures and plating techniques to ensure consistency.
- Provided exceptional service to high volume of daily customers, enhancing overall dining experience.
- Enforced minimum age requirements for alcohol consumption through diligent identification checks.
- Performed opening and closing duties, including setting up dining areas and restocking supplies.
- Checked customer satisfaction with meals and promptly addressed any issues.
- Assisted in training new bartenders on drink recipes and service standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Poured wine, beer, and cocktails for patrons.
- Engaged with customers to provide recommendations and create a welcoming atmosphere.
Camp Counselor
Town Of Athol
Athol
07.2022 - 08.2024
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Coordinated and led group activities for campers and counselors.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Assisted in developing weekly lesson plans for various age groups.
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Education
High School Diploma -
Athol High School
Athol, MA05-2024
Some College (No Degree) - Psychology
Worcester State University
Worcester, MASkills
- Work ethic
- Hospitality expertise
- Memory efficiency
- Team collaboration
- Cash handling
- Food safety standards
- Bilingual proficiency
- Training skills
Certification
- Certified Trainer
Timeline
Bartender/Server/Host
Buffalo Wild Wings
02.2023 - 10.2025
Camp Counselor
Town Of Athol
07.2022 - 08.2024
High School Diploma -
Athol High School
Some College (No Degree) - Psychology
Worcester State University