Andre Dickson
Boston
Summary
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness Gym
09.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Contributed to branch sales goals by effectively cross-selling credit union products and services.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Stock Associate
Saks Fifth Avenue
09.2022 - 07.2023
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Tread Specialist
Peloton
10.2018 - 07.2022
- Deliver and assemble Peloton treads and accessories in members homes
- Provide superior customer service in educating customers on product setup, features and usage
- Perform in-home product repairs and maintenance
- Served as Peloton product expert and brand ambassador.
- Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
Education
Personal Trainer Certification -
I.S.S.A.
03.2024
Accounting Major -
Quincy Community College
Quincy, MA12.2012
High School -
East Boston High School
East Boston, MA06.2011
Skills
- Versatile and adaptable to any environment
- Passion for fitness
- Client Engagement
- Personal training and coaching
- Goal Setting Assistance
- Motivational Coaching
Certification
- CPT - Certified Personal Trainer
- CPR
- AED
Timeline
Member Service Representative
Planet Fitness Gym
09.2023 - Current
Stock Associate
Saks Fifth Avenue
09.2022 - 07.2023
Tread Specialist
Peloton
10.2018 - 07.2022
Personal Trainer Certification -
I.S.S.A.
Accounting Major -
Quincy Community College
High School -
East Boston High School
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