Andrea Haro Diaz
Everett
Summary
Experienced in maintaining high standards of cleanliness and organization, ensuring compliance with hospitality industry protocols. Demonstrated ability to assist team members effectively to meet management deadlines, contributing to overall operational efficiency. Engaged in continuous training to stay updated on best practices, enhancing service delivery and guest satisfaction. Proven communication skills utilized in providing information to guests and coordinating with colleagues on daily tasks.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Aimbridge Hospitality
Everett
05.2025 - Current
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Replaced dirty linens with clean items according to established standards of quality control.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Inspected all assigned rooms upon completion of cleaning duties.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Communicated effectively with team members about daily assignments and task progress.
- Provided guests with information on hotel services and room features.
Construction Flagger
Milestone
Indianapolis
06.2024 - 09.2024
- Responded quickly and calmly to emergency situations on roadsides.
- Communicated with construction personnel regarding the flow of traffic in work zones.
- Conducted pre-shift inspections of equipment such as flags and radios.
- Directed traffic flow to maintain a safe construction environment.
- Provided verbal instructions to drivers regarding speed limits and other safety directives in work zones.
- Ensured that all workers on site adhered to safety regulations and guidelines.
- Directed traffic around construction sites using hand signals, flags, and signs.
- Notified supervisors of hazardous situations or potential risks encountered during shifts.
Babysitter
Polly Panda Pre-sch And Chld Dev
Indianapolis
02.2023 - 12.2023
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Helping older children with homework assignments as directed by parents.
- Providing a safe environment for children to explore their curiosity and creativity.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Using problem-solving skills to anticipate potential issues before they arise.
- Developing creative ways to encourage learning through everyday experiences.
- Remaining alert at all times while caring for multiple children simultaneously.
Stocker
Walmart.com
Indianapolis
09.2021 - 09.2022
- Packed boxes for shipment using appropriate packing materials.
- Recorded quantity, type and value of materials or items received.
- Removed outdated products from shelves in accordance with company policy.
- Received and processed incoming shipments of merchandise.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Monitored expiration dates of perishable items to ensure freshness.
- Organized storage areas for efficient use of space.
Cashier Team Lead
La Guanajuato store & Restaurant
Indianapolis
02.2020 - 08.2020
- Facilitated customer satisfaction by promptly resolving issues and maintaining positive interactions.
- Processed refunds and exchanges according to company policy.
- Monitored cashier performance, providing feedback as needed.
- Developed strong working relationships with team members to foster collaboration.
Education
OSHA 10 Construction -
La Colaborativa
Everett, MA06-2025
High School Diploma -
North Central High School
Indianapolis, Indiana06-2022
Skills
- Safety regulations
- Traffic control
- First aid certification
- Customer service
- Effective communication
- Hospitality standards knowledge
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Italian
Elementary
Affiliations
- Outdoor activities
- Cook
- Travel
- Learn something new
Timeline
Housekeeping Room Attendant
Aimbridge Hospitality
05.2025 - Current
Construction Flagger
Milestone
06.2024 - 09.2024
Babysitter
Polly Panda Pre-sch And Chld Dev
02.2023 - 12.2023
Stocker
Walmart.com
09.2021 - 09.2022
Cashier Team Lead
La Guanajuato store & Restaurant
02.2020 - 08.2020
OSHA 10 Construction -
La Colaborativa
High School Diploma -
North Central High School