Experienced in managing site operations and ensuring compliance with regulations, leveraging project management and problem-solving skills to enhance site performance. Proficient in team collaboration and workflow optimization, driving efficient and effective operations.
Overview
6
6
years of professional experience
Work History
Senior Site Specialist
Thermo Fisher Scientific
11.2023 - 06.2025
Successfully oversaw a portfolio of 15 active drug substance programs across 4 contract manufacturing clients.
Partnered with internal manufacturing teams to execute Six Sigma–driven process improvements, reducing post-fill operation cycle times by 18%.
Analyzed internal and external customer feedback to develop KPIs targeting waste reduction in fill operations, leading to a 35% decrease in consumables waste.
Worked cross-functionally with engineering teams and quality to devise & implement product handling initiatives, contributing to 10% decrease in product yield loss.
Acted as a liaison between the science & technology team and manufacturing personnel, streamlining the implementation of new product requirements and manufacturing process alterations.
Product Manager
E-Commerce Solutions Business - Auctions & Estate Sales
09.2020 - 10.2023
Launched a multi-vendor auction platform for online estate sales targeting in-person auction and estate sale businesses transitioning to fully remote operations during the pandemic.
Designed and executed product roadmaps for order fulfillment and vendor management tools, enabling vendors to cut order processing time per customer in half.
Conducted customer research and competitor analysis to refine feature prioritization and expand reach into high-margin market segments.
Drove UI/UX improvements through structured A/B testing and usability research, increasing return customer rate by 33%.
Frontline Manager
At Bats Training Center
12.2019 - 08.2020
Managed day-to-day operations and general facility maintenance for a sports training facility.
Streamlined staff and client scheduling to enhance site utilization, resulting in a 12% increase in hourly revenue.
Analyzed equipment depreciation rates to create purchasing schedules for assets essential to operations.
Education
Bachelor of Business Administration - Management
University of Massachusetts Amherst
Amherst, MA
05.2022
Skills
Microsoft Office Suite (Excel, Power BI, PowerPoint, Access)
Process Mapping
SAP
SQL
Tableau
Project management
PPI
Data Analysis
GMP & GDP
Timeline
Senior Site Specialist
Thermo Fisher Scientific
11.2023 - 06.2025
Product Manager
E-Commerce Solutions Business - Auctions & Estate Sales