Dynamic and results-oriented professional with experience at Stop and Shop Supermarket, excelling in cash management and customer satisfaction. Proven track record in reducing spoilage rates and enhancing customer experiences through effective inventory management and training. Skilled in cash handling and maintaining high service standards, ensuring operational efficiency and positive resolutions for customers.
Overview
31
31
years of professional experience
Work History
Clerk
Stop and Shop Supermarket
06.1991 - 12.2021
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Pleasantly greeted customers and provided prompt and courteous service.
Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
Operated cash register to accurately process and record customer payments.
Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
Managed return process for unsatisfied customers, ensuring positive resolution.
Trained new employees in store procedures and customer service standards, maintaining high service levels.
Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
Education
High School Diploma -
Holyoke High School
Holyoke, MA
06-1992
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
File maintenance
Timeline
Clerk
Stop and Shop Supermarket
06.1991 - 12.2021
High School Diploma -
Holyoke High School
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