Andrew Grenier
Upton
Summary
Results-driven campus police officer, a recent graduate of Northern Essex Community College Police Academy. Focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Works well in a team based environment or independently if need be.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Safety Officer
Dean College
06.2023 - Current
- Patrol campus buildings and grounds to deter crime, prevent theft, vandalism and other violations of state laws.
- Respond to, investigate, and document all calls for service and violations of college code of conduct and violations of state laws.
- Provide transportation services and campus safety escorts for students and staff.
- Provide coverage for community events at the college.
- Perform other duties as assigned which are necessary to enhance the safety of the campus.
- Notified police, fire department and emergency services of on-campus incidents.
- Collaborated with the facilities team to address any security-related maintenance issues, contributing to a safer physical environment.
- Provided first aid assistance during medical emergencies, ensuring prompt care for injured individuals.
Security Officer
Securitas Security
04.2023 - 05.2023
- Conducted security bag checks for at main entrances to hospital and emergency room.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Trained new officers on job policy and procedures
Security Officer
Historic Hudson Valley
07.2022 - 03.2023
- Lock up and secure property buildings and access gates to the property.
- Effectively communicate with staff about any security information or issues.
- Conduct random patrols throughout the property making sure to check and secure all access areas.
- Patrol grounds and monitor for any suspicious activity.
- Provide assistance crowd control during holiday events.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Securitas
10.2021 - 07.2022
- Patrol hospital grounds
- Patrol and conduct wellness checks on hospital departments.
- Guard front entrance and pre screen patients that are entering the building.
- Provide customer service
- Assist with the hospital with any Security, medical, and maintenance issues.
- Performed effective crowd control for Life star emergencies
Encon Ranger
Department of Environmental Protection
03.2021 - 10.2021
- Patrol state park grounds.
- Educate park patrons about the parks
- Enforce rules and regulations, issuing tickets if needed.
- Provide any needed documentation for equipment used on the job.
- Worked effectively with law enforcement personnel as well as park staff.
- De-escalate and resolve any issues that arise within the state parks.
- Interview suspects and record information for future police reports.
Store Associate
ALDI
01.2020 - 02.2021
- Completed monthly inventory.
- Stocked shelves and verified inventory codes
- Complied to company established policies and procedures.
- Provide excellent customer service when needed.
- Safely and efficiently use company provided equipment.
State parks resource assistant
State of Connecticut
05.2019 - 11.2019
- Help assist patrons in regards to park activities such as camping and services within the parks.
- Perform semi-skilled tasks in landscaping which include but are not limited to weed-whacking, lawn mowing and gardening.
- Carry out repairs to damaged property within park grounds such as signs, tables and buildings.
- Accomplish small mechanical repairs on machinery equipment such as park vehicles, lawn mowers, and other equipment.
- Performed written data entry on state vehicles when needed, such as gas and mileage sheets.
- Collect money at the ticket booth when help was needed.
- Assisted parks ranger with crowd control and parking.
- Assisted parks maintainer with logging
- Clear of all trash and debris on park grounds on a daily basis.
- In charge of keeping all bathhouses clean for park residents.
Store Clerk
The Market
02.2015 - 05.2019
- Stock grocery for multiple departments.
- Participated in physical inventory counts when help was needed.
- Asked open-ended questions to assess customer needs.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Routinely answered customer questions regarding merchandise and pricing.
- Directed calls to appropriate individuals and departments.
- Maintained cleanliness and presentation of stockroom and production floor.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Intern
New Milford Police Department
03.2018 - 05.2018
- As an intern I would partake in ride a longs everyday that i was there.
- I would assist in any paper work that needed to be done fore example trying narratives after traffic stops.
Dog Walker
Animal welfare society
03.2017 - 05.2017
- As a walker i cared for the dogs at the animal shelter by spending time with the animals and walking them when needed.
Education
Associate of Science - Criminal Justice
Naugatuck Valley Community College
Waterbury, CT12.2018
High School Diploma - undefined
Shepaug Valley High school
Washington, CT06.2015
Skills
- Integrity and trustworthiness
- Security (4 years)
- Microsoft Word
- Campus control
- Student engagement
- Mechanical Knowledge
- CCTV monitoring
- Conflict de-escalation
- Event security
- Teamwork
Certification
- Massachusetts state pistol permit April 2024 to November 2029
- Connecticut State pistol permit August 2022 to August 2027
- Connecticut Pistol permit
- Security Guard License March 2022 to March 2027
- CPR/First Aid November 2021 to November 2022
- CPI blue card October 2021 to November 2022
- First Aid Certification
- Driver's License
- Guard Card
Timeline
Campus Safety Officer
Dean College
06.2023 - Current
Security Officer
Securitas Security
04.2023 - 05.2023
Security Officer
Historic Hudson Valley
07.2022 - 03.2023
Security Officer
Securitas
10.2021 - 07.2022
Encon Ranger
Department of Environmental Protection
03.2021 - 10.2021
Store Associate
ALDI
01.2020 - 02.2021
State parks resource assistant
State of Connecticut
05.2019 - 11.2019
Intern
New Milford Police Department
03.2018 - 05.2018
Dog Walker
Animal welfare society
03.2017 - 05.2017
Store Clerk
The Market
02.2015 - 05.2019
High School Diploma - undefined
Shepaug Valley High school
Associate of Science - Criminal Justice
Naugatuck Valley Community College
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