Andrew Medina
Norwood,MA
Summary
Motivated and detailed-oriented with experience in operations management and customer service in fast-paced environments. Ability to lead teams , improve efficiency , and deliver strong client experiences. Recently passed the SIE exam and seeking to begin a career in financial services with opportunities to grow Energetic and adaptable with strong ability to manage operations and streamline processes. Skilled in workflow optimization and familiar with key principles of supply chain management and logistics. Committed to driving operational efficiency and fostering collaborative team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Manager
CVS Pharmacy
Norwood, MA
07.2025 - Current
- Managed Daily Store operations and ensured smooth workflow
- Supervised and trained team members
- Oversaw inventory management , reducing discrepancies , and maintaining optimal stock levels
- Improved efficiency and reduced customer wait times
- Handled cash , compliance, customer concerns and needs
Intern
Janitronics Building Services
Waltham, MA
06.2024 - 08.2024
- Supported daily operations and assisted management with tasks
- Helped coordinate and maintain efficient workflow
- Assisted with scheduling , reporting , budget reports, and administrative duties
- Ensured quality standards and customer satisfaction were met
- Worked with team members to improve overall efficiency
Education
Bachelor of Science - Business Administration
Worcester State University
Worcester, MA05-2025
Skills
- Problem-solving
- Team leadership
- Operations management
- Spanish Proficiency
- Attention to detail
- Client Relations
Certification
- Finra Securities Industry exam (SIE)
- Financial Modeling & Valuation Analyst (FMVA)
Languages
Spanish
Full Professional
Timeline
Operations Manager
CVS Pharmacy
07.2025 - Current
Intern
Janitronics Building Services
06.2024 - 08.2024
Bachelor of Science - Business Administration
Worcester State University