Arabic Calligraphy
Andrew Russo
Administration And Education
Agdal, Rabat
Summary
Professional educator/administrator with outstanding communication and instruction experience. Adapts to different office settings and environments. Masterful at implementing new technologies and concepts and can work within constraints of established guidelines and policies. Keen observer equipped to change management styles based on need or subject matter.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Adjunct Professor/Graduate Assistant
University of Rochester
10.2015 - Current
- Displayed initiative in identifying and resolving problems relating to high level research - acquired any new skills required as part of the project - arranged, developed, and presented seminar series - instruction of and responsibility for seminar size classes - ensured that all written work is of a high standard of expression and organization - stayed knowledgeable of databases and technologies required by professional standard
Sales Representative
MarketSource
10.2013 - 10.2015
- displayed exemplary customer service to drive sales and customer satisfaction - achieved department’s sales goals on a monthly, quarterly, and yearly basis - remained knowledgeable on products offered and discuss available options - opened and closed department section and cell phone storage - complied with inventory control procedures - trained new team members
Productivity Specialist
ADT
10.2011 - 10.2013
- Monitored and maintained compliance of installation technicians - received inbound calls related to scheduling and customer satisfaction - deescalated customer complaints - trained new specialists - created and maintained professional relationships with regional managers and local technicians - facilitated dialogue between productivity managers and technical specialists
Education
PhD History ABD - History
University of Rochester
Rochester, NY USA 09.2015 - Current
Master of Arts - History
SUNY Brockport
Brockport, NY USA 09.2013 - 05.2015
BA - Philosophy And History
SUNY Empire State
Saratoga Springs 09.2006 - 10.2011
Skills
undefined
Interests
Archaeology
Judo
Timeline
Adjunct Professor/Graduate Assistant
University of Rochester
10.2015 - Current
PhD History ABD - History
University of Rochester
09.2015 - Current
Sales Representative
MarketSource
10.2013 - 10.2015
Master of Arts - History
SUNY Brockport
09.2013 - 05.2015
Productivity Specialist
ADT
10.2011 - 10.2013
BA - Philosophy And History
SUNY Empire State
09.2006 - 10.2011
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