Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Angela DePasquale

Milford

Summary

Dynamic Event Coordinator and Customer Service Professional with a proven track record at various places of employment, while excelling in customer service and event planning. Skilled in conflict resolution and client relationship management, I effectively managed large groups during peak events, ensuring seamless operations and exceptional guest experiences. Passionate about fostering positive interactions and enhancing team collaboration.

Overview

21
21
years of professional experience

Work History

Event Coordinator

Cafe Sorrento
Milford
08.2010 - 08.2024
  • Managed large groups of customers efficiently during peak hours or special events.
  • Performed opening and closing duties such as restocking supplies, counting inventory and balancing the cash drawer.
  • Maintained knowledge of daily specials and menu changes to ensure accuracy when answering customer inquiries.
  • Processed payments accurately using POS systems.
  • Assisted co-workers in completing tasks when needed such as taking orders or running food to tables.

Paraprofessional Substitute

McCloskey Middle School
Uxbridge
09.2017 - 05.2023
  • Encouraged positive behaviors through verbal praise and reinforcement strategies.
  • Organized materials and set-up classroom and therapy environment prior to sessions.
  • Implemented behavior interventions as directed by board certified behavior analysts.
  • Substituted in classes when teachers were absent, delivering lessons according to pre-planned instructions from the absent teacher.
  • Evaluated effectiveness of behavioral interventions by monitoring progress towards desired goals.

Front Desk Receptionist

Harvard Bioscience
Holliston
05.2003 - 08.2010
  • Managed the intake of orders from various companies, ensuring accurate data entry collection and distribution.
  • Entered orders into the database promptly to facilitate timely delivery to respective departments.
  • Collaborated with cross-functional teams to resolve discrepancies and streamline processes.
  • Maintained data integrity and confidentiality while handling sensitive information.

Education

High School Diploma -

Milford High School
Milford, MA
05-1989

Skills

  • Customer service
  • Event planning
  • Client relationship management
  • Conflict resolution
  • Staff management
  • Communication skills

Accomplishments

  • Dedicated Commitment to the Annual Autism Speaks Charity Golf Tournament awarded from The Commonwealth of Massachusetts through The House of Representatives

Timeline

Paraprofessional Substitute

McCloskey Middle School
09.2017 - 05.2023

Event Coordinator

Cafe Sorrento
08.2010 - 08.2024

Front Desk Receptionist

Harvard Bioscience
05.2003 - 08.2010

High School Diploma -

Milford High School

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Angela DePasquale