Angela Gilyadov
Bedford
Summary
- Sales Administrator with 7+ years of combined experience in customer service, sales operations, and team leadership. Proven track record of optimizing sales processes and enhancing client satisfaction through strong problem-solving and organizational skills. Known for driving collaboration across departments, and supporting revenue growth through efficient administrative practices. Adept at bridging sales management and corporate operations to support business goals with precision and impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development & Marketing Manager
YouTube
01.2023 - Current
- Delivered digital content projects on schedule while maintaining high-quality standards.
- Planned engaging content to enhance audience interaction effectively.
- Collaborated with cross-functional teams to optimize project outcomes and achieve objectives.
- Analyzed performance metrics to refine content strategies and drive measurable improvements.
Sales Administrator
Nouria
01.2021 - 01.2023
- Managed sales operations, boosting revenue through efficient order processing and client relations.
- Streamlined inventory processes, reducing errors and improving accuracy in stock management.
- Collaborated with sales teams, enhancing communication and achieving sales targets consistently.
- Analyzed sales data, identifying trends and driving strategic decisions for market expansion.
- Resolved customer issues promptly, improving satisfaction and fostering repeat business.
Administrative Assistant
Sunrise Learning Academy
Boston
08.2018 - 01.2021
- Answered phone calls and emails in a professional manner.
- Managed multiple calendars to ensure timely scheduling of events.
- Assisted with recruitment efforts such as posting job openings online or coordinating interviews with potential candidates.
- Organized and maintained filing systems, both hardcopy and electronic.
- Implemented individualized learning plans, resulting in improved student performance.
- Facilitated collaboration among educators to create innovative educational strategies.
- Applied diverse teaching methods, achieving measurable progress in student achievement.
- Created and distributed correspondence, reports, presentations, and other documents as needed.
Education
CRM - Business Administration
HubSpot
SAP Business Management - Business Administration and Management
Coursera
Quickbooks - Accounting and Finance
Coursera
Skills
- Project management
- Data analysis
- Sales forecasting
- Customer relationship management
- Customer service
- Problem solving
- Team collaboration and leadership
- Public speaking
- Client relations
- Sales operations
- Team collaboration
- Performance analysis
- Communication skills
- Time management
Hobbies and Interests
- Creative Writing
- Cinematography
- Photography
- Singing
- Dancing
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Full Professional
Hebrew
Native/ Bilingual
Certification
- SAP Business Management
- CRM
- QuickBooks
Timeline
Business Development & Marketing Manager
YouTube
01.2023 - Current
Sales Administrator
Nouria
01.2021 - 01.2023
Administrative Assistant
Sunrise Learning Academy
08.2018 - 01.2021
CRM - Business Administration
HubSpot
SAP Business Management - Business Administration and Management
Coursera
Quickbooks - Accounting and Finance
Coursera
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