Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Juvenile Correctional Specialist
Bon Air Juvenile Correctional Facility
1900 Chatsworth Ave, Bon Air, VA 23235
01.2024 - Current
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Mitigated potential conflicts among inmates by mediating disputes and promoting positive communication skills.
Supervised inmates during meals, recreation and other activities.
Built solid relationships with staff and residents to keep institution safe and secure.
Enhanced prison security by conducting thorough risk assessments and monitoring inmate behavior.
Collaborated with multidisciplinary teams to address inmates'' medical, mental health, and substance abuse needs.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Provided assistance and guidance to inmates regarding daily activities.
Promoted a culture of respect and dignity within the facility through consistent enforcement of rules and fair treatment for all inmates.
Assisted in development of procedures and policies to maintain peace and order in facility.
Observed behavior of residents individually and in groups.
Provided crisis intervention services for emotionally distressed individuals, utilizing de-escalation techniques to maintain a secure environment for both staff and inmates under challenging circumstances.
Made rounds at specified intervals and conducted head counts and roll calls.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Unit Manager
Sussex State Prison Complex
24414 Musselwhite Drive Waverly, VA 23891
02.2023 - 01.2024
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal polices to maintain responsiveness to demands.
Greeted guest professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Responded swiftly to security incidents and effectively resolved security issues.
Managed security policies and procedures to promote safety and security of personnel and assets.
Worked in fast-paced and high -risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Submitted documentation for weekly payroll, managed schedules, and enforced polices.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Developed and maintained emergency response plans to promote fast and effective action during crises.
Evaluated security systems and procedures to identify areas for improvement.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Delivered regular security awareness programs to educate personnel on security measures and protocols.
Investigated and resolved security breaches to protect organization and corporate assets.
Established and maintained close working relationships with local law enforcement officers.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Protected facility, staff, contractor, volunteer and guest by regularly circulating premises and monitoring surveillance feeds.
Institution Operation Manager Officer
Sussex I State Prison
24414 Musselwhite Drive Waverly, VA 23891
01.2020 - 02.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Improved safety procedures to create safe working conditions for workers.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Managed and motivated employees to be productive and engaged in work.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Correctional Lieutenant
Sussex I State Prison
24414 Musselwhite Drive Waverly, VA 23891
04.2014 - 01.2020
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Collaborated with multidisciplinary teams to address inmate needs, promoting rehabilitation efforts and reducing recidivism rates.
Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Resolved issues and disputes between inmates professionally and respectfully.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Monitored and confirmed compliance with safety standards and regulations.
Implemented innovative programs aimed at improving inmate behavior, fostering personal growth, and preparing them for successful reintegration into society upon release.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Responded to emergency situations and provided first aid following facility guidelines.
Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Served as a liaison between correctional staff and external entities such as law enforcement agencies, social services providers, or courts regarding inmate matters or facility operations.
Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Participated in development of correctional policies and procedures.
Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Maintained accurate records related to inmate conduct, staff performance, or facility operations, ensuring all documentation was up-to-date and readily accessible when needed.
Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
Monitored security systems throughout the facility to ensure full compliance with established guidelines while promptly addressing any potential issues or concerns that arose.
Coordinated responses to emergency situations arising in different prison locations.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Handled inmate counts and searches for missing inmates.
Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
Correctional Sergeant
Sussex I State Prison
24414 Musselwhite Drive Waverly, VA 23891
12.2012 - 04.2014
Fostered a culture of respect among staff members through open communication channels and team-building exercises.
Coordinated responses to emergency situations arising in different prison locations.
Resolved issues and disputes between inmates professionally and respectfully.
Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Monitored and confirmed compliance with safety standards and regulations.
Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
Improved staff performance by providing training and guidance on institutional policies and best practices.
Handled inmate counts and searches for missing inmates.
Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
Responded to emergency situations and provided first aid following facility guidelines.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
Completed daily work report sheets and delegated tasks to employees.
Developed and maintained courteous and effective working relationships.
Learned and adapted quickly to new technology and software applications.
Delivered services to customer locations within specific timeframes.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Organized and detail-oriented with a strong work ethic.
Correctional Officer
Sussex I State Prison
24414 Musselwhite Drive Waverly VA 23891
10.2007 - 12.2012
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Transported inmates to and from court hearings, medical appointments and other locations.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Responded to emergency situations and de-escalated hostile confrontations.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Assisted in intake and release of inmates.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Conducted routine and emergency head counts.
Supervised inmates during meals, recreation and other activities.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Assisted in development of procedures and policies to maintain peace and order in facility.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Interviewed inmates to obtain information and evidence.
Responded to inquiries from inmates and other members of public.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Education
No Degree - Business Administration
Strayer
Washington DC
No Degree - Child Day Care
Child Day Care Pre-Application Consultation Phase
Richmond VA
No Degree - Childcare Training Project,1995
Virginia State University
Petersburg, VA
Associate of Science - Early Childhood Development Assistant
Paul D Camp Community College
Franklin, VA
05.2007
High School Diploma -
Lakeland High School
Suffolk, VA
08.1995
No Degree - Legal Office Procedure
P.D Pruden Vocational School
Suffolk, VA
06.1995
Skills
Mental health awareness
Safety
Relationship building and management
Emergency Response
Activity Supervision
Observation
Crime Prevention
CCTV Monitoring
Conflict Resolution
Behavioral assessment
Certification
DCJS certified
Eastern Visionary Circle Facilitator
Dialogue Practitioner Coach
Dialogue Practitioner Trainer
Working Dialogue Trainer
Subject Matter Specialist
First Aid/CPR certified
Nursing Assistant
How to Start a home based or micro-business program
Home Management Program Budgeting, housekeeping and home maintenance
Medication Administration include use of inhaler and epipen
East Ocean View Beach Athletic Association Youth Seminar
AlsPal: Making Healthy Choice
Cheerleader Coach
Recreation Leader
LEAD Program
PREA Fraternization for Institution Staff
Recognizing and Reporting Need for Medical Attention 2023
Religious Practice for Correctional Staff online Curriculum 2023
Writing Effective Performance Document 2023
Situational Leadership
Fleet Driver Safety and Policy Training
HR Policy and Law Understanding and Using the Grievance Procedure
Making Positive Connection Employee, 2023
Cognitive Community Staff Training
COPGA for Supervisor2023
Fundamental of leadership 2023
ADA Conference
PREA Conference
Dialogue Conference
IPM's, Unit Manager & CHAPs Statewide training 2023
Lawful Interviewing
Language of Leadership
Decision Point
Software
Microsoft Word
Excel
Power Point
Fax, Scan, Copy
Timeline
Juvenile Correctional Specialist
Bon Air Juvenile Correctional Facility
01.2024 - Current
Unit Manager
Sussex State Prison Complex
02.2023 - 01.2024
Institution Operation Manager Officer
Sussex I State Prison
01.2020 - 02.2023
Correctional Lieutenant
Sussex I State Prison
04.2014 - 01.2020
Correctional Sergeant
Sussex I State Prison
12.2012 - 04.2014
Correctional Officer
Sussex I State Prison
10.2007 - 12.2012
No Degree - Business Administration
Strayer
No Degree - Child Day Care
Child Day Care Pre-Application Consultation Phase
No Degree - Childcare Training Project,1995
Virginia State University
Associate of Science - Early Childhood Development Assistant