Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Shea

New Bedford

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

BERSW AB (SNAP)

Department of Transitional Assistance
New Bedford, MA
07.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Able to adapt and adjust to new policies within the Department timely.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Working with outreach partners to further help clients receive benefits timely and effectively.

Ongoing Social Worker

Department Of Children And Families
New Bedford, MA
02.2021 - Current
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Worked closely with families in reunification or stabilization. Completed referrals, assessments, and any other needs of the family.
  • Attend court to advocate for children in care and address ongoing problems.

Preschool Teacher

Kids Ink Too
South Dartmouth, MA
06.2013 - 02.2021
  • Coordinate daily activities and lesson plans to inspire creativity, cognitive development, and emotional health
  • Deliver learning content to preschool-aged children utilizing various resources such as videos, books, art, music, and activities
  • Evaluated student needs and collaborated with teaching assistants to develop methods of addressing diverse developmental levels
  • Develop a welcoming and safe classroom environment focused on making each student feel comfortable and inspired to learn
  • Liaised with parents and caregivers to discuss student progress and retain open communication and cooperation.

Cashier/Cook

Village pizza
Westport, MA
04.2014 - 07.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Customer service skills

Education

Bachelor's degree - Psychology

UMass Dartmouth
Dartmouth, MA
05-2020

Associate of Arts -

Bristol Community College
Fall River, MA
05-2017

High School Diploma -

Greater New Bedford Regional Vocational Technical High School
New Bedford, MA
06-2014

Skills

  • Customer service
  • Friendly, positive attitude
  • Multitasking Abilities
  • Teamwork and collaboration
  • Time management
  • Good time management
  • Computer skills
  • Active listening
  • Emergency Response Training
  • Crisis Intervention
  • Family Case Management

Certification

CPR and First Aid certified

EEC (Early Education and Care) certified- Infant/Toodler & Preschool

LSWA, MA Social Work License

Timeline

BERSW AB (SNAP)

Department of Transitional Assistance
07.2023 - Current

Ongoing Social Worker

Department Of Children And Families
02.2021 - Current

Cashier/Cook

Village pizza
04.2014 - 07.2020

Preschool Teacher

Kids Ink Too
06.2013 - 02.2021

Associate of Arts -

Bristol Community College

High School Diploma -

Greater New Bedford Regional Vocational Technical High School

Bachelor's degree - Psychology

UMass Dartmouth
Angela Shea