Angela Valvano
CVS Pharmacy
Rockport
1
Certification
4
years of professional experience
Proficient in medication dispensing and patient consultations, with a strong focus on customer service. Committed to enhancing patient care through accurate prescription fulfillment and effective communication.
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Work History
Certified Pharmacy Technician
3 Years 11 Months- Prepared and dispensed medications accurately following pharmacy protocols.
- Assisted pharmacists in patient consultations, providing medication information and recommendations.
- Maintained inventory levels, ensuring prompt restocking of pharmaceuticals and supplies.
- Conducted routine quality control checks to ensure compliance with health regulations.
- Implemented process improvements that enhanced workflow efficiency within the pharmacy team.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Arts - History
Skills
Detail orientation
Filling prescriptions
Pharmacy assistance
HIPAA regulations
Inventory management
Detail orientation
Problem-solving skills
Team collaboration
Customer service
Pharmacy assistance
Certification
- CPhT - Certified Pharmacy Technician
- CPR/ First Aid/AED
- Trained Vaccinator
Timeline
Certified Pharmacy Technician
CVS Pharmacy
08.2022 - CurrentRead More
Gordon College
Bachelor of Arts from History
Read More