Angela L. Chin-Hoskins
Boston,MA
Summary
Compassionate, dynamic professional with extensive experience at the Department of Mental Health, excelling in client advocacy and individualized service plans. Proven ability to assess needs and implement effective solutions, enhancing service delivery and client independence. Skilled in collaborative team management and knowledgeable in community resource networks, ensuring timely follow-up and support for diverse populations.
Overview
2026
2026
years of professional experience
Work History
Human Service Coordinator A/B
Department of Mental Health
10.2018 - Current
- Assessed clients needs and develop solutions to meet needs including Risk Mitigation.
- Initiated contact with appropriate service providers to request referrals
- Managed and coordinated service teams to achieve successful supports
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Communicated with clients and service providers to provide updates on services receiving or needed. .
Employment Specialist/ Young Adult Team
MMHC/ Vinfen
03.2008 - 09.2018
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Matched clients to open positions based on skills and work requirements.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Maintained records of consumer employment activity such as potential and current employers.
- Recognized client employment barriers and devised strategies to resolve.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
Human Service Coordinator A/B
Department of Mental Health
02.2007 - 01.2008
Intake Coordinator
Massachusetts Rehabilitation Commission
2005 - 2007
- Enhanced office productivity by handling high volume of callers per day.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Completed intake assessment forms and filed clients' charts.
- Maintained accurate and up-to-date client records.
Senior Program Director
BayCove Human Service
1995 - 2005
- Oversee the operations of three residential homes
- Provided ongoing direction and leadership for residential staff.
- Coordinate clinical, personnel and routine management in assigned homes.
- Conducted and monitored program's planning and development.
- Provide supervision and evaluated work proformance of staff within the assigned programs.
- Assist clinical team with assessing clients' needs and supports to increase independence.
- Assist clinical team with ensuring clients received all required care and supports.
Education
Certified Psychiatric Rehabilitation Practitioner
PRA
Boston, MA01-2017
Peacemaking Circle Trainer/Facilitator
MMHC/Young Adult Team
Boston, MA01-2014
Skills
- Strong client advocate
- Individualized service plans
- Needs assessment
- Collaborative team management
- Knowledge of community resource networks
- Coordination of family support services
Timeline
Human Service Coordinator A/B
Department of Mental Health
10.2018 - Current
Employment Specialist/ Young Adult Team
MMHC/ Vinfen
03.2008 - 09.2018
Human Service Coordinator A/B
Department of Mental Health
02.2007 - 01.2008
Intake Coordinator
Massachusetts Rehabilitation Commission
2005 - 2007
Senior Program Director
BayCove Human Service
1995 - 2005
Certified Psychiatric Rehabilitation Practitioner
PRA
Peacemaking Circle Trainer/Facilitator
MMHC/Young Adult Team
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