Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Angelica De-Pena

Lawrence

Summary

Dynamic Ophthalmic Medical Technician with extensive experience , excelling in patient care and ocular diagnostics. Proven ability to maintain accurate medical records and collaborate effectively with healthcare teams. Skilled in equipment maintenance and passionate about educating patients on eye care, ensuring a positive experience and optimal outcomes.

Overview

5
5
years of professional experience

Work History

Ophthalmic Medical Technician

Boston Vision
Brookline
08.2023 - Current
  • Assisted ophthalmologists in conducting comprehensive eye examinations.
  • Provided compassionate support to patients during examinations and treatments.
  • Communicated effectively with other healthcare professionals regarding patient care needs.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Instructed patients on proper use of prescribed medications related to ocular care.
  • Ensured that all equipment was properly calibrated and maintained according to manufacturer guidelines.
  • Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.

Ophthalmic Medical Technician

Haverhill Family Care
Haverhill
08.2021 - 07.2022
  • Prepared examination rooms and sterilized equipment for patient procedures.
  • Collected patient medical histories and documented relevant information accurately.
  • Conducted preliminary tests, including visual acuity and tonometry measurements.
  • Educated patients on proper contact lens care and usage instructions.

Medical Receptionist

Haverhill Family Eye Care
Haverhill
08.2021 - 07.2022
  • Greeted patients warmly and ensured a positive first impression.
  • Managed patient scheduling and confirmed appointments effectively.
  • Collected patient information and updated records accurately.
  • Answered phone calls promptly and addressed inquiries professionally.
  • Processed insurance claims and verified coverage for patients.

Call Center Representative

Tallman Eye
Lawrence
03.2020 - 08.2021
  • Managed appointment scheduling for patients efficiently and accurately.
  • Assisted customers with insurance verification and eligibility checks.
  • Maintained accurate records of customer interactions in the database system.
  • Collaborated with team members to streamline communication processes internally.

Ophthalmic Technician

Tallman Eye Associates
Lawrence
02.2020 - 08.2021
  • Assisted in administering diagnostic tests for visual function and health.
  • Prepared examination rooms and ensured equipment was ready for use.
  • Educated patients on eye care procedures and postoperative instructions.
  • Recorded patient histories and maintained accurate medical records.
  • Operated various ophthalmic instruments to support examinations and surgeries.

Education

Associate of Science - Biology

North Shore Community College
Danvers, MA

Skills

  • Patient care
  • Ocular diagnostics
  • Medical recordkeeping
  • Equipment maintenance
  • Electronic health records
  • Team collaboration

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Ophthalmic Medical Technician

Boston Vision
08.2023 - Current

Ophthalmic Medical Technician

Haverhill Family Care
08.2021 - 07.2022

Medical Receptionist

Haverhill Family Eye Care
08.2021 - 07.2022

Call Center Representative

Tallman Eye
03.2020 - 08.2021

Ophthalmic Technician

Tallman Eye Associates
02.2020 - 08.2021

Associate of Science - Biology

North Shore Community College

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Angelica De-Pena