Summary
Overview
Work History
Education
Skills
Timeline
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Ania Sabrina N Vergin

Everett

Summary

Resourceful and fast-learning professional with a strong ability to adapt to new systems, support high-volume environments, and maintain calm under pressure. Known for building positive relationships with customers, staff, and families through empathy and clear communication. Skilled at organizing information, prioritizing tasks, and ensuring that daily operations run smoothly. Driven by a genuine interest in healthcare and motivated to continue developing administrative and clinical knowledge while contributing to a supportive, patient-centered team.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Immigrant Family Services Institute
Malden
06.2025 - Current
  • Welcome clients, answer multi-line phones, schedule appointments, and maintain an organized front desk environment.
  • Update client information in office systems and handle document filing with accuracy.
  • Assist with billing questions, payment processing, and appointment confirmations.
  • Maintain professional and friendly communication with diverse clientele.
  • Support office staff with administrative tasks, ensuring smooth daily operations.

Cashier

McKinnon's Market
Everett
04.2024 - 02.2026
  • Processed numerous customer transactions daily with high accuracy, ensuring seamless payment handling across cash, credit, and other methods.
  • Enhanced sales through proactive customer engagement
  • Maintained a balanced cash register with no discrepancies in daily reports.
  • Fostered a welcoming environment by resolving customer concerns swiftly, creating positive shopping experiences.
  • Supported inventory management by restocking shelves, organizing displays, and maintaining a clean and efficient workspace.

Education

Certificate (In Process) - Dental Assistant

Boston Career Institute
Malden
05.2026

CLASS 2025 -

Everett high school
Everett, MA

Skills

  • Trilingual: English Haitian Creole and French
  • Scheduling and Appointment Management
  • Phone and Front Desk Reception
  • Customer Service and Conflict Resolution
  • Cash Handling and Payment Processing
  • Electronic Records and Data Entry
  • Multitasking in High-Traffic Environments
  • Team Collaboration and Communication
  • Attention to Detail and Confidentiality

Timeline

Front Desk Receptionist

Immigrant Family Services Institute
06.2025 - Current

Cashier

McKinnon's Market
04.2024 - 02.2026

CLASS 2025 -

Everett high school

Certificate (In Process) - Dental Assistant

Boston Career Institute
Ania Sabrina N Vergin