Travel
Anissa Nabil
Online Manager
Fes
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Online Store Manager (remote Job)
Matti Vilhuinen, Mattomatti.fi
Fes
06.2021 - Current
- Create and maintain product listings: Develop and maintain accurate, detailed, and visually appealing product listings on the company's webshop and Tori platform, including product descriptions, images, prices, and inventory levels.
- Monitor and update product information: Regularly update product information and pricing to ensure accuracy and compliance with company policies and standards, and make adjustments based on customer feedback and sales performance.
- Optimize product listings for search: Use search engine optimization (SEO) techniques to improve the visibility and search rankings of product listings on the webshop and Tori platform, and continually test and refine keywords and descriptions to maximize search traffic and conversions.
- Manage inventory levels: Monitor inventory levels and ensure that products are in stock and available for sale on the webshop and Tori platform, and communicate with the supply chain team to ensure timely replenishment and inventory management..
- Develop product categorization and taxonomy: Organize product listings into logical and intuitive categories and subcategories, and create a clear and consistent taxonomy for easy navigation and searchability.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Provide excellent customer service, Manage customer feedback and reviews.
Online Store Manager
Yassine Ghellab, Etsy.com/shop/ArtMoroccanBerber
Fes
10.2020 - Current
- Managed an online marketplace and online store to ensure seamless customer experience. (Etsy, Ebay, LiveAuctioneers).
- Conducted product photography and edited images for use on e-commerce platforms.
- Increased sales and customer satisfaction through personalized servicing.
- Coordinated product merchandising and promotions to maximize sales and revenue.
- Provided customer service and support through various channels, including email, chat, and social media.
- Create and maintain product listings: Develop and maintain accurate, detailed, and visually appealing product listings on Etsy and ebay platforms including product descriptions, images, prices, and inventory levels.
- Managed inventory levels and ensured timely order fulfillment and delivery.
- Managed product listings and optimized product descriptions for SEO and conversion rate optimization.
- Create and manage invoices.
Education
High School Degree - General Literature
09.2013 - 08.2015
Second Year - English Studies
09.2015 - 06.2017
Second Year - International Commerce
09.2017 - 09.2020
Skills
Online store management
Remote learning
Customer service
Store merchandise stocking
Store planning
Business development
Store reorganizations
Store operations
Excellente communication
Proficiency in e-commerce platforms
Interests
Photography
Volunteer work
Writing cooking books
Technology
Language learning
Art and music
Timeline
Online Store Manager (remote Job) - Matti Vilhuinen, Mattomatti.fi
06.2021 - Current
Online Store Manager - Yassine Ghellab, Etsy.com/shop/ArtMoroccanBerber
10.2020 - Current
OFPPT Al Adarissa - Second Year , International Commerce
09.2017 - 09.2020
University Sidi Mohamed Beni Abdellah - Second Year, English Studies
09.2015 - 06.2017
Abdellah Chefchaouni High School - High School Degree , General Literature
09.2013 - 08.2015