Anita Mayne-Knezovich
Marbella
Summary
Devoted mother and wife with a caring, honest, and fair approach to personal and professional relationships. Positive and driven to achieve the best possible outcomes, both individually and as part of a team. Background in administration and beauty therapy, demonstrating strong interpersonal skills and a friendly, approachable demeanor. Proven commitment to contributing to the Aloha College community, with three years of experience on the APS, working collaboratively with other parents to bring the Aloha community together.
Organized and dependable - good at managing multiple priorities.
Overview
25
25
years of professional experience
Work History
Administrator & PA
Self Employed
02.2025 - Current
- Improve and update company's data, sales and general office procedures
- Maintain records and update internal databases to support document management.
- Organize workflow and delegated tasks effectively to ensure timely project completion.
- Managed office inventory levels, ensuring adequate supplies available while minimizing waste and unnecessary spending.
- Gather, organize and input information into digital database.
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Administrative Manager
Villa Africa Holiday & Event Rentals
06.2017 - 11.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Managed complex calendars, coordinating meetings and check-in and outs.
- Supervised staff and delegated tasks to maintain positive and productive operations.
- Updated reports, managed accounts, and generated reports for company database.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Assisted in the development of strategic plans while maintaining a focus on excellent customer service.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Coordinated customer relations for smooth communication flows.
- Greeted clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems and legal laws.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Implemented new filing system to streamline document retrieval, significantly reducing time spent on searching for files.
- Organized and updated databases, records and other information resources.
Administrative Assistant
Fusion Ice
02.2012 - 07.2016
- Assisted with ideas for products and designs.
- Researched and contracted suppliers for different items.
- Supported organization of open house events, enhancing outreach efforts.
- Increased efficiency in document management by implementing a digital filing system.
- Managed email correspondence and handled incoming and outgoing mail.
- Managed filing system, entered data and completed other tasks.
- Supported company directors by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
Beauty Therapist
Self Employed
09.2006 - 09.2010
- Performed a variety of beauty treatments, including facials, manicures, pedicures, massages, Aromatherapy, Reflexology and waxing
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
Administrator - Part Time
Incredible Connections
02.2006 - 11.2009
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Monthly maintenance contracts and invoices sent to clients and received payments.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
- Completed payroll for employees.
Beauty Therapist
Reflections
04.2002 - 09.2006
- Performed a variety of beauty treatments, including facials, manicures, pedicures, massages, Aromatherapy, Reflexology and waxing
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Provided personalized care packages for clients daily from skincare to overall relaxation techniques.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Educated clients on care processes and advised on further care and products.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Maintained counter and display areas for cleanliness and organization.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Beauty Therapist
The Works
06.2000 - 09.2000
- Performed a variety of beauty treatments, including facials, manicures, pedicures and waxing, for optimal client results.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Education
Massage, Aromatherapy And Reflexology.
Massage And Holistic College - Las Mariposas
Malaga06-2001
Complete Beauty Therapy Course
Christine Shaw Beauty Academy
Spain06-2000
High School Diploma -
Bryanston High School
South Africa11-1998
Primary School Grad -
Bryneven Primary School
South Africa12.1992
Skills
- Office administration
- Computer skills
- Team collaboration
- Solution finder
- Administrative support
- Events coordination
- Process improvements
- Friendly, caring, approachable and reliable
- Mutual compromise in situations
- Manicures and pedicures
- Facial treatments
- Aromatherapy, Reflexology and Massage
- Waxing techniques
Nationality
Italian.
Lived in South Africa for 19 years.
Moved to Spain 25 years ago.
Languages
English
Bilingual or Proficient (C2)
Italian
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Administrator & PA
Self Employed
02.2025 - Current
Administrative Manager
Villa Africa Holiday & Event Rentals
06.2017 - 11.2024
Administrative Assistant
Fusion Ice
02.2012 - 07.2016
Beauty Therapist
Self Employed
09.2006 - 09.2010
Administrator - Part Time
Incredible Connections
02.2006 - 11.2009
Beauty Therapist
Reflections
04.2002 - 09.2006
Beauty Therapist
The Works
06.2000 - 09.2000
Massage, Aromatherapy And Reflexology.
Massage And Holistic College - Las Mariposas
Complete Beauty Therapy Course
Christine Shaw Beauty Academy
High School Diploma -
Bryanston High School
Primary School Grad -
Bryneven Primary School
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