Anna Buda

Responsible for processing hardware orders, and supporting our Lab Water customers and Sales in the United States and Puerto Rico.

This includes our Clinical customers, which requires a daily prioritization of workload.

Team participation in training new hires, along with Clinical procedures and customers. Responsible for keeping the Milli-Q Clinical Account PUG current.

Able to trouble shoot customer and Sales requests with excellent written communication skills.

Participate in weekly staff meetings.

• Achieved high customer satisfaction in a fast paced call center environment, by focusing on addressing customer needs, order processing, and resolving customer concerns.
• Addressed customer complaints and dissatisfaction by employing timely and on-point solutions.