Anna Duarte
Fitchburg
Summary
Working with kids as a playground leader and as a crew member in a coffee shop, I've been able to develop lots of skills and experience. I am able to work efficiently and well under pressure, while also being able to multitask. I have great customer service and good communication skills, and know to work together as a team.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
Fitchburg, MA
10.2025 - 06.2026
- Operated point-of-sale system accurately for efficient order processing and payment handling.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Playground Leader
Fitchburg City Hall
Fitchburg, MA
06.2025 - 08.2025
- Organized recreational activities for diverse groups of children, ensuring inclusivity and engagement.
- Assisted in developing program schedules to enhance participation and enjoyment among children.
- Communicated effectively with parents regarding children's progress and daily activities.
- Monitored equipment condition, reporting maintenance needs to ensure safe usage by all children.
- Collaborated with team members to plan special events that promoted community involvement and awareness.
- Adapted activities based on children's interests and feedback, enhancing overall satisfaction and engagement.
- Administered basic first aid to treat injuries or illnesses.
- Supported individual children and young people with special needs to integrate and play.
Education
GED -
Mount Wachusett Community College, Leominster, MA
Leominster, MASkills
- Customer service
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
- Customer engagement
- Taking orders
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Safety awareness
- Verbal and written communication
- Food preparation
- Drive-thru operations
- Crew leadership
- Beverage preparation
- Child supervision
- Activity planning
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
10.2025 - 06.2026
Playground Leader
Fitchburg City Hall
06.2025 - 08.2025
GED -
Mount Wachusett Community College, Leominster, MA