Anna Freeman
Medway
Summary
Dynamic Head Cashier Supervisor with expertise in problem-solving, mentoring, and organizational skills. Proven ability to enhance customer experiences and streamline operations, resulting in improved efficiency and team productivity. My opportunities of being a 2 year team captain of both of my sports have really given me the best leadership experience. Getting to lead my peers and share my knowledge has carried over to my current job, where I have come out of my comfort zone, and have improved my public speaking ability. Overall, my experiences have shaped the person I am today, and all of the skills I have learned will help me with my future.
Overview
3
3
years of professional experience
Work History
Head Cashier Supervisor
Roche Brothers Supermarkets
2023.05 - Current
- Supervised daily operations of cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on register systems, company policies, and customer engagement techniques.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash handling procedures, ensuring compliance with financial regulations and minimizing discrepancies.
- Implemented workflow improvements that enhanced transaction speed and reduced wait times for customers.
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
Education
High School Diploma -
Medway High School
Medway, MA2026-06
Skills
- Organizational growth
- Motivational skills
- Multitasking Abilities
- Team building
- Competitive
- Problem-solving
- Mentoring
- Organizational skills
- Attention to detail
- Decision-making
- Task prioritization
- Time management
- Reliability
- Effective communication
- Goal setting
- Feedback delivery
- Influencing others
Timeline
Head Cashier Supervisor
Roche Brothers Supermarkets
2023.05 - Current
High School Diploma -
Medway High School