Anna Lapointe
West Brookfield
Summary
Dedicated Certified Nursing Assistant with expertise in compassionate patient care, effective communication, and maintaining a safe environment. Proven ability to document patient observations accurately and respond promptly to patient needs.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
21
21
years of professional experience
Work History
Certified Nursing Assistant
Quaboag Rehab & Skilled Care Center
West Brookfield
11.2024 - 12.2025
- Assisted residents with daily living activities and personal hygiene.
- Documented patient care and observations accurately in records.
- Maintained a safe and clean environment in patient rooms.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
Certified Nursing Assistant/HHA
Independence Healthcare Corp.
Worcester
06.2021 - 12.2024
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Coordinated with healthcare team to implement individualized care plans.
- Ensured cleanliness and safety of patient environments consistently.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
Certified Nursing Assistant/HHa
Professional Medical Home Care
Sturbridge
06.2014 - 06.2021
- Assisted patients with daily living activities and personal hygiene needs.
- Maintained cleanliness and safety of patient living areas and equipment.
- Observed and reported unusual symptoms and changes to charge nurse.
Certified Nursing Assistant
Quaboag Rehabilitation and Skilled Care Center
West Brookfield
03.2010 - 06.2014
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Overnight Awake Worker
The Bridge of Central Massachusetts
West Brookfield
07.2008 - 06.2010
- Collaborated with interdisciplinary teams to ensure comprehensive client care.
- Documented client progress and reported changes to supervisors regularly.
- Trained new staff on operational procedures and best practices.
Custom Service Support/AV Technician
ABM
Bloomfield
10.2004 - 05.2008
- Operated audio-visual equipment for corporate events and conferences.
- Set up and tested sound systems before live presentations.
- Collaborated with event planners to ensure technical requirements were met.
- Provided on-site technical support during events for seamless execution.
- Assisted in training new technicians on equipment use and safety protocols.
- Troubleshot technical issues quickly to minimize disruptions during events.
- Gravograph Engraving Machine, Cutt off machine,Router and Arbor Press
Education
Diploma - Computer Operations
Computer Processing Institute
East Hartford, CT12-1991
Timeline
Certified Nursing Assistant
Quaboag Rehab & Skilled Care Center
11.2024 - 12.2025
Certified Nursing Assistant/HHA
Independence Healthcare Corp.
06.2021 - 12.2024
Certified Nursing Assistant/HHa
Professional Medical Home Care
06.2014 - 06.2021
Certified Nursing Assistant
Quaboag Rehabilitation and Skilled Care Center
03.2010 - 06.2014
Overnight Awake Worker
The Bridge of Central Massachusetts
07.2008 - 06.2010
Custom Service Support/AV Technician
ABM
10.2004 - 05.2008
Diploma - Computer Operations
Computer Processing Institute