Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Anna Massaro

Bedford

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.

Overview

3
3
years of professional experience

Work History

Tour Guide/Cashier/Farm Hand

Harvard Alpaca Ranch
Harvard
01.2023 - Current
  • Started out as a volunteer helping with farm chores in eighth grade but was promoted to a paid employee during my sophomore year of high school
  • Helped with morning farm chores, which included feeding, cleaning the barn and outside area, refilling water, and other miscellaneous tasks.
  • Gave personable tours of the farm to guests, providing them with knowledge of the farm and alpacas, and interacting with people of all ages.
  • Maintained a positive attitude and enthusiasm when interacting with guests.
  • Worked as a cashier in the farm store, selling alpaca products
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Welcomed customers, offering assistance to help find store items.
  • Trained new employees.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.

Youth Track and Field Clinic Coach

Bedford Recreation Department
Bedford
05.2025 - 06.2025
  • I coached a group of nine 5th graders once a week, introducing them to different events in track and field.
  • Helped run meets and scrimmages with other youth track clinics by timing different running events, and recording times.
  • Encouraged athletes to strive for personal bests while maintaining team goals.
  • Administered first aid if needed in case of injuries sustained during practice or competition.
  • Planned workouts for participants in the youth track clinic.

Camp Counselor

Bedford Recreation Department
Bedford
06.2022 - 08.2022
  • I worked as a counselor at a day camp for six weeks during the summer.
  • Led a group of 15 third graders with a co-counselor, taking them to various activities at the campsite, daily trips to the town pool for swim lessons, and field trips to places such as Canobie Lake Park.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Trained and mentored new camp counselors, sharing best practices and ensuring consistent quality of camper experiences.
  • Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.

Education

High School Diploma -

Bedford High School
Bedford, MA
06-2025

Skills

  • Customer service
  • Public speaking
  • Presentation skills
  • Social perceptiveness
  • Cash handling
  • Product knowledge
  • Customer relations
  • Professionalism and courtesy
  • Credit and cash transactions
  • Communication and interpersonal skills

Affiliations

  • Four year varsity cross country, indoor track and field, and outdoor track and field athlete
  • Junior year cross country team captain and senior year cross country, indoor track and field, and outdoor track and field team captain
  • Bedford High School "Bring the Funds" Relay for Life lead-in charge of gathering sponsorships/donations for large end of year capstone event. Helped raised $20,000 this past year and acquired different donation items such as a $100 Dunkin Donuts gift card, $50 Learning Express gift card and toy, 10 tickets to The Sports Museum valued at $450, etc.

Accomplishments

  • Four year honor roll student at Bedford High School (freshman-sophomore year)
  • Inducted into Bedford High Schools National Honor Society junior year (2024)
  • Bedford High School Underclassman English Award recipient (2024)
  • Bedford High School DCL Sportsmanship Award recipient (2025) - description: given to athletes from each DCL School who best represents the characteristics and qualities of Sportsmanship

References

References available upon request.

Timeline

Youth Track and Field Clinic Coach

Bedford Recreation Department
05.2025 - 06.2025

Tour Guide/Cashier/Farm Hand

Harvard Alpaca Ranch
01.2023 - Current

Camp Counselor

Bedford Recreation Department
06.2022 - 08.2022

High School Diploma -

Bedford High School

Similar Profiles

CREATE PROFILE
Anna Massaro