Dedicated student and professional with experience in problem resolution and client relations. Proven ability to foster supportive environments and problem resolution in educational settings.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Private Nanny
Boston, MA
06.2026 - Current
Provided personalized care and support for children, ensuring safety and well-being.
Introduced child's English vocabulary through structured play, song, and constant narration.
Nurtured child's Polish vocabulary through conversations, play, and song.
Ensured child's preschool readiness by fostering and encouraging independence through everyday tasks, such as putting shoes on.
Academic Peer Advisor
University of Massachusetts Boston
Dorchester, MA
06.2026 - Current
Guided students in academic planning, enhancing their decision-making skills.
Encouraged responsible decision-making among peers by sharing insights on a current student's experiences.
Facilitated peer mentoring sessions, fostering a supportive learning environment among peers.
Collaborated with faculty to identify resources for student success.
Assistant Teacher
John Paul II Polish Language School
South Boston, MA
09.2024 - Current
Collaborated with lead teachers to assess student progress and implement improvements.
Taught kindergarten to first grade.
Contributed to school events, promoting cultural awareness and community involvement.
Often substituted when needed on short notice.
Seasonal Operational Clerk
Syrena Travel Agency
South Boston, MA
07.2025 - 09.2025
Maintained organized records of transactions.
Processed travel bookings and inquiries.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Received and processed packages, inspecting for customs clearance.
Processed financial transactions and money orders, checking identification and balancing the cash drawer.
Education
Bachelor of Arts - Early Childhood Education And Care
University of Massachusetts Boston
Dorchester, MA
05-2029
Skills
Client relations
Problem resolution
Issue resolution
Call management
Documentation
Payment processing
Computer proficiency
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Private Nanny
06.2026 - Current
Academic Peer Advisor
University of Massachusetts Boston
06.2026 - Current
Seasonal Operational Clerk
Syrena Travel Agency
07.2025 - 09.2025
Assistant Teacher
John Paul II Polish Language School
09.2024 - Current
Bachelor of Arts - Early Childhood Education And Care