Anna Trombly
Plymouth
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Buzzards Bay House Of Pizza
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Barista
Marylous
07.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Busser
Strega Ristorante
08.2021 - 09.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Accounting
Coastal Carolina University
Conway, SC05-2027
High School Diploma -
Plymouth South High School
Plymouth, MA06-2023
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Time management
- Multitasking and organization
- Problem-solving
Timeline
Customer Service Cashier
Buzzards Bay House Of Pizza
05.2024 - Current
Busser
Strega Ristorante
08.2021 - 09.2022
Barista
Marylous
07.2021 - Current
Accounting
Coastal Carolina University
High School Diploma -
Plymouth South High School
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