Summary
Overview
Work History
Skills
Timeline
Generic

Annie Pelissier

Executive Culture & Talent Coach | Certified Career Coach | HR Strategist
Boston,MA

Summary

Strategic Human Resources Executive and ICF-Certified Coach with 20+ years of experience driving cultural transformation, leadership development, and talent optimization in high-growth environments. Founder of Elevate Consulting, LLC, where I’ve coached executives, led group coaching cohorts, and partnered with organizations to align people strategy with business growth. Proven success in fostering inclusive workplace cultures, enhancing employee engagement, and coaching leaders toward impactful results.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

14
14
years of professional experience

Work History

Founder & Executive Coach

Elevate Consulting, LLC
Boston, Massachusetts
01.2023 - Current
  • Launched a boutique career and leadership coaching firm offering 1:1 coaching, group programs, and talent consulting services to professionals and mid-sized organizations (S/T/R).
  • Developed and delivered the Elevate Me Blueprint—a 12-week executive coaching program helping high-performing women secure promotions, increase salaries, and align work with purpose (S/T/A).
  • Partnered with leadership teams across industries to facilitate culture audits, team offsites, and executive coaching engagements that drive alignment, clarity, and retention (S/T/R).
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Created organization's mission and vision statements for use by employees.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
  • Streamlined operations, implementing efficient workflow processes that cut down on project completion times.
  • Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.

Regional Director of Human Resources

Wyndham Hotel
Boston, Massachusetts
09.2020 - Current
  • Spearheaded a company-wide culture transformation initiative by designing and facilitating executive coaching and leadership development sessions—resulting in a 30% boost in employee engagement (S/T/R).
  • Conducted performance reviews and culture audits, aligning organizational values with behavioral expectations and coaching leaders through action plans to elevate team cohesion (S/T/A).
  • Integrated executive coaching into performance management processes—empowering high-potential leaders to take ownership of development and succession planning (S/T/A).
  • Streamlined recruitment and onboarding strategies by embedding cultural values in hiring processes—accelerating time-to-productivity for new hires by 25% (S/T/R).
  • Developed and executed successful talent acquisition strategies, attracting top candidates for key leadership roles.
  • Implemented innovative recruitment methods to source diverse and highly qualified candidates for various positions within the organization.
  • Collaborated with cross-functional teams on strategic workforce planning initiatives to support long-term business growth.
  • Improved employee retention rates by conducting thorough exit interviews, identifying areas of concern, and addressing issues proactively.
  • Enhanced employee satisfaction by implementing comprehensive HR policies and procedures.
  • Oversaw benefits administration tasks to ensure accurate enrollment, timely processing of claims, and optimal cost management strategies were implemented throughout the region.
  • Reduced labor costs and improved workforce efficiency by optimizing staffing levels based on business needs analysis.
  • Managed complex HR projects, ensuring timely completion and alignment with organizational goals.
  • Established a culture of continuous improvement by promoting professional development opportunities for employees at all levels.
  • Collaborated with managers to identify and address employee relations issues.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Evaluated and updated the onboarding process for new hires, resulting in improved employee engagement and faster integration into company culture.
  • Conducted comprehensive wage reviews to maintain competitive compensation packages that attracted top talent while adhering to budgetary constraints.

Senior Director of Human Resources (Interim)

Maximus
Boston, Massachusetts
03.2018 - 01.2019
  • Led executive coaching engagements for senior leaders during a period of structural change—helping align communication and drive cohesion across a 500+ FTE operation (S/T/A).
  • Championed employee experience strategy through feedback analysis and implemented engagement action plans, increasing morale and performance ratings across departments (S/T/R).
  • Facilitated team-building workshops and 1:1 coaching to cultivate culture champions and future leaders (S/T/A).

Market Human Resource Manager & Recruitment

People Ready
Boston, Massachusetts
02.2015 - 07.2018
  • Led talent acquisition strategy across multiple regions by launching a referral program and mentoring recruiters, increasing qualified candidate pipeline by 35% (S/T/R).
  • Analyzed workforce gaps using recruitment data, implemented targeted hiring campaigns, and reduced time-to-fill by 20% (S/T/R).
  • Facilitated inclusion-focused workshops and onboarding initiatives, improving employee retention and workplace culture (S/T/A).
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
  • Enhanced team productivity with regular performance evaluations and targeted training programs.
  • Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
  • Established strong relationships with vendors and suppliers, negotiating favorable contract terms and securing cost-effective resources for the organization.
  • Conducted thorough skills assessments to match personnel with appropriate projects, optimizing team performance.
  • Implemented sustainable resource management practices, contributing to organization's environmental goals.
  • Led resource management team in identifying cost-saving opportunities without compromising on quality.
  • Implemented robust training program, significantly improving skill set of resource management team.
  • Developed metrics for assessing effectiveness of resource allocation, leading to continuous improvement in processes.
  • Spearheaded initiatives to diversify supplier base, reducing reliance on single sources and mitigating risks.
  • Developed and implemented comprehensive resource management plans, leading to more efficient project execution.
  • Fostered collaborative work environment, leading to increased employee satisfaction and reduced turnover rates.
  • Streamlined procurement processes, reducing time spent on acquiring necessary resources and materials.
  • Optimized inventory management practices, reducing waste and ensuring availability of critical materials.
  • Reduced operational costs by negotiating better rates with suppliers, ensuring high-quality resources within budget.

Human Resource Manager

Prospect Hill Academy
Boston, MA
08.2015 - 08.2016
  • Revamped performance management system and led training sessions with focus groups—resulting in 90% compliance and improved feedback culture (S/T/R).
  • Guided leadership through policy changes and coached managers on conflict resolution, improving employee relations and reducing grievances (S/T/A).
  • Redesigned onboarding and HR documentation processes, improving new hire experience and operational efficiency (S/T/R).
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Used technologically relevant digital systems to manage payroll and benefits programs.

Human Resource Generalist

Carney Hospital
Boston, Massachusetts
05.2013 - 09.2014
  • Mediated union and employee relations discussions—preserving confidentiality and restoring communication with labor teams (S/T/A).
  • Introduced streamlined recruiting and onboarding workflows that improved hiring metrics and team satisfaction (S/T/R).
  • Led culture-building initiatives aligned with hospital values, resulting in improved retention and employee survey scores (S/T/R).
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Implemented and supervised orientation procedures for new hires.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Improved operational processes resulting in productivity increase in HR department.
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
  • Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.

Assistant Human Resource Generalist

New Life Counseling
Boston, Massachusetts
02.2011 - 11.2013
  • Facilitated hiring of 16 staff within 8 weeks by creating job descriptions and leading recruitment efforts during program expansion (S/T/R).
  • Developed onboarding and feedback protocols for clinical and support staff, improving team communication and reducing turnover (S/T/A).
  • Implemented digital systems for HR recordkeeping, boosting compliance and reducing administrative workload (S/T/R).
  • Delivered high-quality work consistently, exceeding performance objectives regularly.
  • Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
  • Implemented cost reduction strategies, resulting in significant savings for the department.
  • Collaborated with cross-functional teams to drive project completion on time and under budget.
  • Established key performance indicators for the department, monitoring progress towards targets regularly.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital database.
  • Devised and implemented processes and procedures to streamline operations.
  • Frequently inspected production area to verify proper equipment operation.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Created and managed project plans, timelines and budgets.

Skills

Team leadership

Strategic planning

Strategic thinking

Team engagement

Consulting

Client engagement

Partnership building

Organizational structuring

Strategic vision

Human resources

Succession planning

Visionary leadership

Leadership and people development

Executive leadership

Timeline

Founder & Executive Coach

Elevate Consulting, LLC
01.2023 - Current

Regional Director of Human Resources

Wyndham Hotel
09.2020 - Current

Senior Director of Human Resources (Interim)

Maximus
03.2018 - 01.2019

Human Resource Manager

Prospect Hill Academy
08.2015 - 08.2016

Market Human Resource Manager & Recruitment

People Ready
02.2015 - 07.2018

Human Resource Generalist

Carney Hospital
05.2013 - 09.2014

Assistant Human Resource Generalist

New Life Counseling
02.2011 - 11.2013

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Annie PelissierExecutive Culture & Talent Coach | Certified Career Coach | HR Strategist