Annika Rose
Holliston
Summary
Experienced bartender and server with a background in mixology at BKK in the Alley, known for improving customer satisfaction through personalized drink suggestions. Demonstrated effort in inventory management and team leadership, successfully mentoring new staff in fast-paced settings. Highly adaptable and quick to learn, consistently providing outstanding service and overall customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
BKK in the Alley
Burlington
06.2025 - 09.2025
- Crafted and served cocktails, beer, and wine in a busy bar setting.
- Recommended drinks based on guest preferences and developed mixology expertise.
- Managed bar inventory, placed supply orders, and ensured health & safety compliance.
- Trained new bartenders on POS use, drink prep, and customer service standards.
- Organized themed nights and live music events to increase customer traffic.
Server & Bartender
Alta Strada
Wellesley
05.2023 - 05.2025
- Progressed from hostess to lead server and bartender at a high-end Italian restaurant.
- Mixed specialty cocktails and managed outdoor bar during peak summer season.
- Familiar with Toast POS and adaptable to new systems quickly.
- Mentored new team members and supported management with shift leadership.
Server
Church Street Tavern
Burlington
04.2024 - 10.2024
- Served large sections and big parties in a fast-paced tavern environment.
- Delivered excellent service while maintaining high table turnover and guest satisfaction.
Server & Hostess
Heritage of Sherborn
Sherborn
06.2020 - 01.2023
- Promoted from host to front server in a 100+ table restaurant.
- Opened and closed the restaurant independently; handled cash/tips securely.
- Delivered attentive service while managing a high-volume dining room.
Education
Bachelor of Arts - Psychology, German minor
University of Vermont
Burlington, VT05.2026
High school or equivalent -
Holliston High School
Holliston, MA05.2022
Skills
- Mixology and bar management
- Inventory management
- Beverage preparation
- Team building
- POS systems expertise
- Customer service and upselling
- Staff training and mentoring
- Adaptability and quick learning
Certification
- DLC Certified
- ServSafe Food Safety
- Food Handler Certification
- CPR Certified
- Driver's License (Valid MA)
Organizations And Volunteering
- Alpha Chi Omega, University of Vermont, 2023-01-01, Present, Volunteer with STEPS to End Domestic Violence; support survivors and provide community education on drug & alcohol safety.
- Mission Hugs Not Drugs - Founder, Holliston, MA, Raised over $2,000 for substance use awareness in Massachusetts., Purchased and donated winter coats and clothing to local organizations.
Languages
German
Professional
References
References available upon request.
Timeline
Bartender
BKK in the Alley
06.2025 - 09.2025
Server
Church Street Tavern
04.2024 - 10.2024
Server & Bartender
Alta Strada
05.2023 - 05.2025
Server & Hostess
Heritage of Sherborn
06.2020 - 01.2023
Bachelor of Arts - Psychology, German minor
University of Vermont
High school or equivalent -
Holliston High School