Ann Swanson
Millbury
Summary
Accomplished Head Clerk with a proven track record of exceptional customer service and office administration, notably with the Town of Millbury Fire Department. Skilled in Word and Excel. Demonstrated ability to address concerns promptly, ensuring smooth office functionality and support.
Overview
29
29
years of professional experience
Work History
Head Clerk
Town of Millbury Fire Department
08.2020 - 11.2024
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Quarterly payroll
- Payables
- Ordering supplies
- Receiving permits with payment
- Preparing agendas
- Meeting minutes
Head Clerk
Town of Millbury Building & Conservation
01.2016 - 08.2020
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Data entry
- Monthly financial reports
- Ordering supplies
- Receiving permits with payment
- Preparing agendas
- Meeting minutes
Head Clerk
Town of Millbury Clerk's Office
04.2011 - 01.2016
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Processing voter registrations
- Distribution of mail
- Assisting with local and state elections
- Vital records
- Prepare and post weekly meeting schedules
Receptionist
Commonwealth of Massachusetts
08.1995 - 04.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answering incoming calls for various legislators and their staff
- Distribution of mail
- Preparing hearing rooms
- Ordering supplies
Education
High School Diploma -
Millbury Junior/Senior High School
Millbury, MA06-1992
Skills
- Office administration
- Word
- Excel
- Outlook
- Typing
Timeline
Head Clerk
Town of Millbury Fire Department
08.2020 - 11.2024
Head Clerk
Town of Millbury Building & Conservation
01.2016 - 08.2020
Head Clerk
Town of Millbury Clerk's Office
04.2011 - 01.2016
Receptionist
Commonwealth of Massachusetts
08.1995 - 04.2011
High School Diploma -
Millbury Junior/Senior High School
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