Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Griffin

Southbridge

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Residential Counselor

Capital Region Education Council
08.2001 - Current
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Delivered targeted interventions for individual residents based on their specific needs and treatment objectives.
  • Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
  • Implemented behavior modification techniques designed to promote positive change in residents'' lives.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
  • Developed, implemented and monitored residential policies and procedures.

Training Coordinator

Bristol Adult Resource Center
02.2014 - 09.2021
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Scheduled and coordinated training sessions, including booking facilities and arranging catering.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Created and maintained detailed training records and reports for management review.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
  • Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
  • Worked with central management to identify, plan, align, and address training needs.
  • Selected, developed and delivered classroom and online training materials to meet program needs.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
  • Developed and executed strategies to improve training program performance.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
  • Increased employee retention rates through targeted training interventions and career development opportunities.
  • Facilitated high-quality training program delivery to employees and external stakeholders.
  • Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
  • Championed a performance-driven culture by aligning training initiatives with key performance indicators and individual development plans.
  • Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
  • Monitored industry trends and best practices in adult learning theory, incorporating relevant insights into the design of new trainings or revisions of existing programs.
  • Met department budgets by monitoring and reviewing training expenses.
  • Built constructive trainer and vendor relationships for successful program delivery.
  • Planned and conducted staff trainings with emphasis on [Type] areas.

Funds Liaison

REM/Mentor Connecticut
03.2004 - 05.2013
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
  • Educated employees on wellness initiatives, promoting a healthier workforce and reducing overall healthcare costs.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Streamlined information flow for increased efficiency by implementing a centralized document management system.
  • Collaborated closely with department heads to identify opportunities for process improvement initiatives.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
  • Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
  • Reduced operational costs by identifying areas for optimization and implementing cost-saving measures across departments.
  • Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.

Residential Counselor

Vinfen CT
08.2003 - 10.2007
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Encouraged healthy lifestyle choices among residents by leading educational workshops on topics such as nutrition, exercise, mental health awareness.
  • Enhanced residents'' quality of life by implementing individualized care plans and providing emotional support.
  • Served as a liaison between families or guardians of clients when necessary; providing updates about clients' progress or addressing any concerns they may have.
  • Organized weekly house meetings that facilitated open communication between staff members and encouraged constructive feedback from all parties involved.
  • Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.

Education

Associate of Arts - Business Administration And Management

Hartford Community College
Hartford, CT

Associate of Science - Data Processing/Entry

CPI (Computer Processing Institute)
East Hartford, CT
1987

High School Diploma -

East Hartford High School
East Hartford
06.1985

Skills

  • De-Escalation Techniques
  • Client Advocacy
  • Boundaries Establishment
  • Supply Replenishment
  • Safety Management
  • Client Transportation
  • Progress Monitoring
  • Self-Care Practices
  • Professionalism and Ethics
  • Multicultural Sensitivity
  • Resident support
  • Behavioral Intervention Plans
  • Mental Health Disorders
  • Incident Reporting
  • Emergency Response
  • Policy Enforcement
  • Crisis Prevention Intervention
  • Resident Supervision
  • Healthy Habits Promotion
  • Staff Communication
  • Emotional Support
  • Daily Living Skills Instruction
  • Relationship Building
  • Case Planning
  • Life Skills Development
  • Discipline Administration
  • HIPAA Compliance
  • Staff Training
  • Progress Documentation
  • Group Activities
  • Care Plan Management
  • Activities Oversight
  • Active Listening
  • Crisis Management
  • Issue Resolution

Certification

First Aid/CPR Certified

DMV Special Endorsement (Certified to transport school children)

Medication Administration (Certified-CT)

Safety Care (Crisis Prevention Training)

Abuse & Neglect Certified

Sexual Harassment Trained


Timeline

Training Coordinator

Bristol Adult Resource Center
02.2014 - 09.2021

Funds Liaison

REM/Mentor Connecticut
03.2004 - 05.2013

Residential Counselor

Vinfen CT
08.2003 - 10.2007

Residential Counselor

Capital Region Education Council
08.2001 - Current

Associate of Arts - Business Administration And Management

Hartford Community College

Associate of Science - Data Processing/Entry

CPI (Computer Processing Institute)

High School Diploma -

East Hartford High School

First Aid/CPR Certified

DMV Special Endorsement (Certified to transport school children)

Medication Administration (Certified-CT)

Safety Care (Crisis Prevention Training)

Abuse & Neglect Certified

Sexual Harassment Trained


Anthony Griffin