Anthony J. Lepore
Arlington
Overview
7
7
years of professional experience
Work History
Account Manager
USI Insurance Services
07.2022 - Current
- Promote account renewal and satisfaction by providing educational materials, claims assistance and benefits information to 24 accounts totaling $1.4 million in revenue.
- Act as primary contact between clients and insurance carriers, building relationships with various insurance vendors to negotiate pricing and provide proactive, personalized support tailored to our clients’ needs.
- Organize weekly meetings with multiple account executives and clients to share reports, compliance updates and other plan information to support the overall renewal process.
- Create and record presentations for clients to allow for a seamless open enrollment process.
Digital Marketing Specialist
East Side Fitness
12.2020 - 06.2022
- Developed website and marketing collateral to increase brand awareness throughout Greater Boston.
- Led outreach and scheduling for corporate and private events.
- Managed social media accounts while also responding to customer inquiries.
- Assisted in generating surveys to target market segments for tailored business offerings.
Seasonal Warehouse Manager
1-800 Radiator & A/C
06.2019 - 09.2019
- Oversaw the packaging and delivery of various automobile parts to respective dealers.
- Ensured customer satisfaction and enforced brand loyalty through follow-up phone calls and emails.
- Streamlined the process of packaging parts in the warehouse to enhance operational efficiency.
- Logged the sale of materials using inventory software systems.
Education
B.A. - Psychology
University of Massachusetts Amherst
01-2022
Skills
- Massachusetts insurance producer life and producer sickness, accident, and health licenses
- WordPress
- WIX
- Squarespace
- Salesforce CRM
- Microsoft office
- Google Drive
- HTML
- AI prompt engineering
Certifications And Skills
- Massachusetts insurance producer life and producer sickness, accident, and health licenses
- WordPress, WIX, Squarespace digital website software
- Salesforce CRM
- Microsoft office / Google Drive proficiency
- HTML
- AI prompt engineering
Timeline
Account Manager
USI Insurance Services
07.2022 - Current
Digital Marketing Specialist
East Side Fitness
12.2020 - 06.2022
Seasonal Warehouse Manager
1-800 Radiator & A/C
06.2019 - 09.2019
B.A. - Psychology
University of Massachusetts Amherst