Anthony Ludwig
Athol
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Insurance Agent
Hadsel Insurance
01.2021 - Current
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Office Assistant
Wildwood Reload
10.2019 - 01.2021
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Prepared and edited documents to produce precise, accurate and professional communication.
Cashier
Hannafords
12.2018 - 12.2019
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
Grocery Clerk
Market Basket
01.2015 - 10.2018
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Education
Associate of Arts - Media Arts And Technology
Mount Wachusett Community College
Gardner, MA12-2018
High School Diploma - Business Technology
Franklin County Technical High School
Montague06-2016
Skills
- Fluent English & Basic Spanish
- Relationship building
- Sales
- Professionalism and ethics
- Fast Typer
Timeline
Insurance Agent
Hadsel Insurance
01.2021 - Current
Office Assistant
Wildwood Reload
10.2019 - 01.2021
Cashier
Hannafords
12.2018 - 12.2019
Grocery Clerk
Market Basket
01.2015 - 10.2018
Associate of Arts - Media Arts And Technology
Mount Wachusett Community College
High School Diploma - Business Technology
Franklin County Technical High School
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