Anthony Rodriguez
Billerica
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Willing to take constructive criticism to get better.
Overview
4
4
years of professional experience
Work History
Dining server
Brightview senior living
Billerica, MA
06.2023 - Current
- Provided excellent dining service to residents in a senior living community.
- Assisted residents with menu selections and dietary restrictions.
- Ensured cleanliness and organization of dining area before and after meals.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted other servers when needed or requested by management staff.
- Trained new employees to perform duties.
- Trained new servers on proper dining etiquette and service standards.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cashier
Shoe Department
Billerica, MA
10.2021 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer and balanced daily sales.
- Trained new cashiers on register procedures and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Basic Electrical Certificate - Basic Eletrical
Peterson School
Woburn, MA02.2026
Billerica Memorial High School
Billerica, MA05.2020
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Flexibility in scheduling
- Conflict resolution
- Staff training
- Attention to detail
- Electrical safety
- Troubleshooting skills
- Basic electrical
Education and Training
true
Timeline
Dining server
Brightview senior living
06.2023 - Current
Cashier
Shoe Department
10.2021 - 06.2023
Billerica Memorial High School
Basic Electrical Certificate - Basic Eletrical
Peterson School