Anthony Shaw

Dispensing of medication at prescribed times. Making sure clients are comfortable and safe. Giving occasional UDS's (urinary drug screens). Keeping, filing, and sending proper documents for our clients.

• Assisted customers in product inquiries, ensuring accurate information delivery.
• Resolved customer complaints, fostering positive relationships and enhancing satisfaction.
• Processed orders efficiently using company-specific software, maintaining order accuracy.
• Supported team by documenting interactions, contributing to knowledge base improvements.
• Adapted quickly to changing policies and procedures, ensuring compliance with company standards.
• Engaged with customers through multiple communication channels, delivering consistent service quality.

• Stocked shelves efficiently, ensuring products were organized and accessible for customers.
• Assisted in inventory management by receiving and processing shipments accurately.
• Maintained cleanliness of stockroom and sales floor to enhance shopping experience.
• Collaborated with team members to optimize product placement for increased visibility.
• Adapted quickly to changing priorities, maintaining productivity during peak hours.
• Supported team training initiatives by demonstrating proper stocking techniques to new associates.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Unloaded arriving product stock and moved to store display areas.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Checked aisles for spills to complete quick clean-up.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
• Collaborated with team members to complete tasks quickly and accurately, reducing customer complaints related to out-of-stock items.