Aperak Briggs
Lowell
Summary
Who I am as a person?. I have a positive attitude and love getting to know/talking to new people, I put in 100 percent when it comes to work performance or helping others. I’m good with communication and can adapt to any work environment to my full extent. I went to a vocational school and study medical assistant for two years. I love business so being good with people are key to me, I hope to own my own business one day. Some of my favorite hobby’s are listening to music, being creative when it come to designed, I love to cook and read books. Most importantly I work hard, adapt and push my self to pass the expectation.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Restaurant Waiter
Pho 88 Restaurant
Lowell
09.2024 - Current
- Provided prompt, friendly service to enhance guest dining experiences.
- Assisted in menu navigation and offered recommendations to customers.
- Managed table setups and maintained cleanliness throughout the dining area.
- Handled payments and resolved any billing inquiries from guests.
- Addressed customer concerns swiftly to maintain a positive atmosphere.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Provided exceptional service to high volume of daily customers.
Employee Assistance Manager
Market Basket
Lowell
02.2020 - 02.2023
- Led and coordinated team to meet productively and workflow goals
- Resolve issues quickly to keep operation running smoothly
- Supported opening/closing procedures and cash
- Manage inventory flow, stocking, and product rotation
- Led and coordinated teams to meet productively and workflow goals Resolve
- Addressed customer concerns and resolve issues professionally
- Leadership
- Scheduling
- Conflict resolution
- Accountability
Education
Greater Lowell Technical High School
Tyngsborough, MASkills
- Customer service
- Menu navigation
- Table management
- Payment processing
- Leadership
- Flexible at any work environment
- Good with numbers
- Communication skills
- Dedication to my work field
Languages
Thai
Limited
Accomplishments
- President of my grade
- Medical laboratory & assisting
- Never miss a day of school award
- Shows outstanding performance in school award
- Community service award
References
References available upon request.
Timeline
Restaurant Waiter
Pho 88 Restaurant
09.2024 - Current
Employee Assistance Manager
Market Basket
02.2020 - 02.2023
Greater Lowell Technical High School