April Chaisson
Wrentham
Summary
Hard working sales associate. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
With strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Kind and cheerful professional with several years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities.
Overview
23
23
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales Associate
Furlongs Candies
Wrentham
09.2016 - Current
- Maintained cleanliness and organization of display areas.
- Collaborated with team members to restock inventory regularly.
- Provided product knowledge to enhance customer experience.
- Resolved customer inquiries and concerns efficiently.
- Trained new associates on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed customer transactions using point-of-sale systems.
In-Home Nanny
Self employed
Walpole
04.2016 - Current
- Provided daily care and supervision for children in home environment.
- Developed engaging educational activities to promote child learning and development.
- Coordinated playdates and social activities to encourage social skills.
- Implemented consistent routines for bedtime, meals, and hygiene practices.
- Prepared nutritious meals and snacks based on dietary needs and preferences.
- Communicated regularly with parents about children's progress and behaviors.
- Assisted with homework and educational projects to support academic growth.
- Encouraged good manners among children by modeling appropriate behavior.
- Taught basic hygiene habits such as hand washing and brushing teeth.
- Organized age-appropriate educational activities to stimulate learning and development.
- Read books aloud to promote language development skills and imagination growth.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Transported children to school, appointments, extracurricular activities, and outings.
- Provided comfort when needed through hugs or words of encouragement.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Helped children discover enrichment activities to inspire imagination and creativity.
Sales Associate
Stellabella Toys
Dedham
08.2013 - 04.2015
- Maintained cleanliness and organization of display areas.
- Collaborated with team members to restock inventory regularly.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Processed customer transactions using point-of-sale systems.
Busser
Byblos Restaurant
Norwood
05.2011 - 10.2014
- Cleared and set tables to maintain cleanliness and readiness for guests.
- Assisted servers by delivering food and beverages promptly during peak hours.
- Restocked supplies and utensils to ensure smooth restaurant operations.
- Supported team members in preparing dining areas for special events or busy shifts.
- Followed health and safety guidelines to uphold restaurant standards consistently.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Cleaner
ABC General Cleaners
Norwood
08.2002 - 08.2006
- Cleaned and sanitized various surfaces in residential and commercial spaces.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
- Followed safety protocols while handling chemicals and cleaning agents diligently.
- Communicated with clients to understand specific cleaning needs and preferences.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Education
HiSET GED
Quincy, MASkills
- Customer service
- Visual merchandising
- Point-of-sale operation
- Inventory management
- Employee training
- Effective communication
- Time management
- Attention to detail
- Cleaning techniques
- Multi-tasking strength
- Excellent people skills
- Hospitality and accommodation
- Outgoing personality
- Positive and professional
Timeline
Sales Associate
Furlongs Candies
09.2016 - Current
In-Home Nanny
Self employed
04.2016 - Current
Sales Associate
Stellabella Toys
08.2013 - 04.2015
Busser
Byblos Restaurant
05.2011 - 10.2014
Cleaner
ABC General Cleaners
08.2002 - 08.2006
HiSET GED
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