Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arely Hernandez Ochoa

Boston

Summary

Demonstrated ability to provide excellent customer service by effectively addressing complaints and concerns, ensuring a positive experience for guests. Responsibilities included assisting with seating arrangements and replenishing beverages, contributing to a smooth operational flow. Maintained compliance with food safety standards through diligent handling and service practices, reflecting attention to detail and commitment to health regulations. Collaborated with team members to enhance service delivery, showcasing effective communication and conflict resolution skills.

Overview

8
8
years of professional experience

Work History

Waitress

The Independent somerville
Somerville
06.2024 - Current
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.

Waitress

Tú y yo
Somerville
01.2023 - 01.2024
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.

Waitress

Village Bar and Grill
Everett
01.2019 - 10.2022
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.
  • Ensured safe food handling and service to maintain health standards.

Cashier

Tatte Bakery And Cafe
Boston
02.2017 - 01.2019

Education

GED -

Mount Wachusett Community College
Gardner, MA

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Food safety
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Conflict resolution

Languages

Spanish
Full Professional

Timeline

Waitress

The Independent somerville
06.2024 - Current

Waitress

Tú y yo
01.2023 - 01.2024

Waitress

Village Bar and Grill
01.2019 - 10.2022

Cashier

Tatte Bakery And Cafe
02.2017 - 01.2019

GED -

Mount Wachusett Community College
Arely Hernandez Ochoa