Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Ariana Dones

Chicopee

Summary

Retail professional with proven sales and service expertise, enhancing customer satisfaction through welcoming interactions. Extensive knowledge of fashion trends and popular styles, driving informed purchasing decisions. Experienced Sales Associate with strong organizational and time management skills, ensuring efficient operations in fast-paced environments. Committed to delivering exceptional guest experiences through product knowledge and customer engagement.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Victoria's Secret & PINK
Holyoke
03.2025 - Current
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Participated in team meetings and training sessions.
  • Greeted customers upon entering the store and provided assistance.
  • Demonstrated product features to customers.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Performed daily deposits in accordance with bank policies and procedures.

Retail Sales Associate

Express Clothing
Holyoke
10.2024 - 03.2025
  • Greeted customers upon entering the store and provided assistance.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Processed returned merchandise according to company policies.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Offered suggestions for additional items that may be of interest to customers.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Verified identity documents when required for certain types of transactions.

Crew Member

McDonald's Restaurant
Chicopee
04.2023 - 08.2023

Executed cash handling procedures, ensuring accuracy and efficiency in transactions

  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Resolved customer complaints in a professional manner.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

High School Diploma -

Chicopee Comprehensive High School
Chicopee, MA
06-2025

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Sales techniques
  • Team collaboration
  • Effective communication

Languages

English
Professional
Spanish
Professional

Custom

  • Currently a recent graduate, getting ready to attend Westfield State University in the fall, majoring in criminal justice.

Timeline

Retail Sales Associate

Victoria's Secret & PINK
03.2025 - Current

Retail Sales Associate

Express Clothing
10.2024 - 03.2025

Crew Member

McDonald's Restaurant
04.2023 - 08.2023

High School Diploma -

Chicopee Comprehensive High School
Ariana Dones