Ariana Subilosky
Swampscott
Summary
Dynamic Store Manager with a proven track record at Sally Beauty Supply, excelling in team leadership and customer service. Successfully increased sales through effective coaching and loss prevention strategies, fostering a positive work environment. Skilled in inventory management and maximizing profitability, driving exceptional results in fast-paced retail settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Sally Beauty Supply
11.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Sally Beauty Supply
03.2024 - 11.2024
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Charles River Coffee House
04.2021 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Office Manager
Roger B. Sturgis & Associates
04.2016 - 04.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
Education
High School Diploma -
Natick High School
Natick, MA06-2014
Skills
- Friendly and positive
- Team leadership and coaching
- Goals and performance
- Loss prevention
- Maximizing profitability
- Team building
- Multitasking and organization
- Customer service
Accomplishments
- Exceeded monthly store sales goals 7 months in a row.
- Top 30 in the region for being above sales goals for the past 5 months.
- Promoted to Store Manager in only 2 months.
- Self taught coding on Microsoft Excel.
Certification
- Certified Color Consultant
- District Color Consultant Champion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Store Manager
Sally Beauty Supply
11.2024 - Current
Store Manager
Sally Beauty Supply
03.2024 - 11.2024
Assistant Manager
Charles River Coffee House
04.2021 - 01.2024
Office Manager
Roger B. Sturgis & Associates
04.2016 - 04.2021
High School Diploma -
Natick High School
Similar Profiles
Yocsiri LopezYocsiri Lopez
Sales Associate at Sally Beauty SupplySales Associate at Sally Beauty Supply
Jordan KelleyJordan Kelley
Beauty Advisor at Sally Beauty SupplyBeauty Advisor at Sally Beauty Supply
Aspyn WoodyAspyn Woody
Retail Sales Cashier at Sally Beauty SupplyRetail Sales Cashier at Sally Beauty Supply