Arianna Metzler
Natick
Summary
Dynamic operations leader with a proven track record of growth and development, excelling in operational strategy and risk management. Expert in cross-departmental coordination and financial analysis, driving productivity improvements and cost reductions. Collaborative, forward-thinking, and possessing excellent strategic planning and problem-solving abilities. Adept at vendor negotiation, fostering strong relationships to enhance service delivery and achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Vice President of Operations
Timios Inc.
Natick
02.2025 - Current
- Oversaw daily operations to ensure efficiency and compliance with company standards.
- Developed and implemented operational strategies to enhance productivity across departments.
- Reviewed financial statements and sales reports to measure productivity and goal achievement.
- Mitigated business risks through frequent threat assessments and proactive action plans.
- Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
- Coordinated with vendors to obtain goods and services at competitive prices.
Assistant Vice President
Slate Mortgage Solutions
East Providence
11.2022 - 02.2025
- Monitored departmental performance metrics to ensure objectives were met or exceeded.
- Facilitated communication between internal stakeholders regarding project updates and changes.
- Coordinated activities between departments to maximize efficiency of resources.
- Worked with management team to develop operational goals aligned with business strategy.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
Director of Operations
Mortgage Connect, LP
Loveland
05.2020 - 11.2022
- Directed operations across three departments, leading a team of 25+ staff and improving cross-functional efficiency
- Developed new processes and system enhancements within a proprietary software
- Established standard operating procedures to ensure consistency in operations and services.
- Managed portfolios of 1,000-30,000 loans determining loan viability and insurability
- Developed and maintained client relationships to grow business and improve account retention.
- Forecasted customer demand to set prices for services and negotiate cost with vendors.
Pre-Closing Specialist
First National Title & Escrow
West Warwick
10.2019 - 05.2020
- Facilitated closing transactions for residential and commercial real estate properties.
- Reviewed legal documents to ensure accuracy and compliance with underwriting and closing requirements.
- Managed title searches to confirm property ownership and identify liens.
- Prepared closing disclosure statements for client's review and approval.
- Served as a resource to Loan Officers, Processors, and Underwriters regarding closing process.
Manager of Capital Markets
Solidifi Title & Closing
Middletown
10.2015 - 10.2019
- Managed team of 10+ employees, driving high productivity to meet expected SLAs.
- Conducted risk analysis on large pools of loans for insurability.
- Developed training programs for new staff on title insurance procedures.
- Implemented best practices to improve workflow and service delivery standards.
- Coordinated communication between clients, partners, and vendors.
- Evaluated data trends across the division and secondary mortgage market
Skills
- Operational strategy
- Cross-departmental coordination
- Financial analysis
- Risk management
- Process optimization
- Vendor negotiation
- Performance metrics
- Data analysis
Volunteer Experience
Rotary Youth Leadership Awards, Executive Senior Director, 01/01/10 - 12/31/15, Overseeing 50 Juniors and Seniors in High School, Teaching leadership, organizational and professional skill sets, Creating and ordering marketing materials, scheduling meetings, preparing presentations, and overall team support. Coordinating and running a three day weekend leadership retreat with over 200 students.
Accomplishments
Executive Choice Award - awarded for exceeding expectations, embracing new duties and challenges, leading by example, and embodying company culture
References
References available upon request.
Timeline
Vice President of Operations
Timios Inc.
02.2025 - Current
Assistant Vice President
Slate Mortgage Solutions
11.2022 - 02.2025
Director of Operations
Mortgage Connect, LP
05.2020 - 11.2022
Pre-Closing Specialist
First National Title & Escrow
10.2019 - 05.2020
Manager of Capital Markets
Solidifi Title & Closing
10.2015 - 10.2019