Driven Operations Associate promoting a 3-year career handling logistics and documentation responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting with plenty of growth opportunities.
• Resolve customer order exceptions in the areas of pricing, credit, systems, inventory and transportation, balancing cost and service.
• Proactively implement improvements across customer base to minimize exceptions in pricing, credit, systems, inventory and transportation.
• Analyze data from multiple sources and proactively identify areas of opportunities for improved service levels or improved cost to serve and create organizational buy in and execute changes as agreed.
• Manage carryover and deduction balance to ensure specific metrics are achieved.
• Meet periodically with customers or brokers to solve issues, present business updates, and build relationships.