Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Arianna Wigren

Shrewsbury

Summary

Driven Operations Associate promoting a 3-year career handling logistics and documentation responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting with plenty of growth opportunities.

Overview

4
4
years of professional experience

Work History

Customer Operations Analyst

OceanSpray
02.2024 - Current

• Resolve customer order exceptions in the areas of pricing, credit, systems, inventory and transportation, balancing cost and service.

• Proactively implement improvements across customer base to minimize exceptions in pricing, credit, systems, inventory and transportation.

• Analyze data from multiple sources and proactively identify areas of opportunities for improved service levels or improved cost to serve and create organizational buy in and execute changes as agreed.

• Manage carryover and deduction balance to ensure specific metrics are achieved.

• Meet periodically with customers or brokers to solve issues, present business updates, and build relationships.

Material Operations Associate

Sanofi Genzyme
08.2023 - 01.2024
  • Receiving and storing all materials in the required storage conditions.
  • Performing review of supplier documentation at receipt.
  • Maintained up-to-date records of all incoming and outgoing materials including lot/part numbers.
  • Performing system receipt of material into the ERP system.
  • Generating and applying ID tags for controlled material at receipt.
  • Downloading and uploading the temp monitoring data for all incoming shipments and completing the appropriate attachments.
  • Removing samples to be tested by QC as required.
  • Completing and Releasing all Batch Records to the next department needed for verification/sampling.
  • Assisted in resolving discrepancies between actual inventories versus system generated reports.
  • Investigated root causes of errors or delays in order fulfillment processes and recommended solutions.
  • Coordinated with buyers to resolve any issues with the required documentation from suppliers.

Wafer Fab Operator

API Tech
02.2023 - 03.2023
  • Inspected wafers for defects, scratches, contamination, or any abnormal pattern using microscope.
  • Used computers and computer systems (including hardware and software) to scan, set up functions,enter data, or process information for wafers.
  • Worked in a cleanroom environment with clean suits, masks, gloves, and boots.
  • Interfaced and worked with engineering and senior manufacturing personnel in identifying and implementing process improvements and process validations.
  • Stamp or etched part numbers, serial numbers or other identifying information on finished components.
  • Used chemical baths and blow-off wands to clean semiconductor wafers while preventing damage.
  • Reviewed work orders and documentation to understand project specifications and identify optimal sequence of operations to produce desired products.

Document Control Specialist

SolmeteX
12.2022 - 01.2023
  • Maintain organization of site-wide master files systems, (Sharepoint, Excel, etc).
  • Responsible for various quality management system actions such as document controlling, training coordination, and QMS development.
  • Prepare documents for offsite storage and retrieval.
  • Continuously manage the approval ,issuance ,retention, and archival of all circulating QMS documents as well as assist in document revisions ,technical work order creation, and quality KPI indicator advancements.
  • Regularly collaborate with internal and external audits, nonconforming material reporting, and corrective action reinforcement.
  • Resolved discrepancies between versions of documents prior to their approval or release.
  • Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
  • Destroyed obsolete and outdated records using company-mandated procedures.
  • Maintained and verified inventory by using Company’s CRM System.

Robotics Support Tech III

Amazon Robotics
04.2021 - 12.2022
  • Running diagnostics test at end stage to ensure quality and determine any issues/defects from console.
  • Reads and deciphers written assembly instructions and diagrams.
  • Logging, documenting, and scanning parts into oracle and company database.
  • Assessed work for errors or compliance issues and made corrections and modifications when necessary.
  • Cross trained in Material Handling Dept. as well as Packaging.
  • Built and tested prototype products and systems during design and pre-production phases.
  • Performed visual inspection per SOPs to ensure all systems are functional before final testing.

Education

Data Analytics - Data Analysis

Google
Remote

Technical Support Fundamentals Certificate - Computers And Information Technology

Google
Remote
09-2022

High School Diploma -

North High School
Worcester, MA
01-2020

Skills

  • Process Improvement
  • ESD practices (2 years)
  • Customer Service (3 years)
  • Windows (6 years)
  • Oracle (2 years)
  • SAP ERP (2 years)
  • Assembly (2 years)
  • FDA GMP
  • Records Retention Management
  • Batch Records
  • Internal Audits
  • KPI Implementation
  • Software Testing
  • Quality Assurance
  • Visual Inspection
  • Inventory Management

Education and Training

true

Timeline

Customer Operations Analyst

OceanSpray
02.2024 - Current

Material Operations Associate

Sanofi Genzyme
08.2023 - 01.2024

Wafer Fab Operator

API Tech
02.2023 - 03.2023

Document Control Specialist

SolmeteX
12.2022 - 01.2023

Robotics Support Tech III

Amazon Robotics
04.2021 - 12.2022

Data Analytics - Data Analysis

Google

Technical Support Fundamentals Certificate - Computers And Information Technology

Google

High School Diploma -

North High School
Arianna Wigren