ARIANNY DURAN
Lowell
Summary
Industrial engineering professional with background in streamlining manufacturing systems and improving operational workflows. Experienced with coordinating and managing service operations to ensure optimal performance. Proven ability to enhance team performance and drive results through effective collaboration and adaptability. Skilled in process optimization and problem-solving, consistently meeting high standards of quality and efficiency. Knowledge of team collaboration and effective problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Coordinator
Masis Staffing Solutions
01.2024 - Current
- Full-cycle recruitment: managing the entire process from job posting to onboarding.
- Customer service: handling phone calls, in-office walk-ins, and maintaining professional email communication with all clients.
- Candidate sourcing: utilizing social media, job boards, referrals, and networking to find potential hires.
Interviewing and assessment: conducting phone screenings, in-person interviews, and skills evaluations. - Relationship management: serving as the primary point of contact for four clients, addressing inquiries, and ensuring overall satisfaction with services rendered.
- Payroll processing: reviewing timecards for missing hours, managing sick time, and processing payroll.
- Training and orientation: conducting various training sessions and orientations, ensuring all SOPs and GMPs for each client are understood and acknowledged.
- Reports to Risk Department: Submitting the First Report of Injury (FROI) for all job-related incidents involving our associates and following up on the cases when necessary, while working with the team to identify ways to reduce the possibilities or factors that could cause a job incident.
- Tracking and reports to management: Keeping track of all headcounts, daily turnover or new hires, as well as everyone who attended orientations or training sessions (pipeline).
Production Line Leader
Ryder Intergraded Logistics
06.2023 - 01.2024
- Batch verification and product rotation, , inventory, personnel management, Nulogy Packmanager system management, Nulogy Quality system management, finished product control
- Compliance with SOP and GMP
- Reduction of downtime on the lines by 20%.
- Reduction of staff in line positions with downtime exceeding 30%, while maintaining the desired performance.
- Process optimization on a certified Koch coconut oil production line, which operated with 6 different machines, through the implementation of a continuous improvement plan. Serving as the line leader and conducting the necessary quality inspections according to regulations from entities like the FDA. This resulted in a 25% increase in production compared to when the line first began operations.
- Reducing raw material waste by implementing a Just-In-Time (JIT) system, resulting in an approximate 50% decrease in damaged product.
- Conducting time studies and redesigning the lines to improve line performance.
- In-depth knowledge of machinery and equipment and troubleshooting
Quality Assurance Analyst
Ryder Intergraded Logistics
04.2022 - 06.2023
- Experience in shipping, receiving, and inventory management, as well as overseeing daily line operations
- Performing lot verification calculations and ensuring compliance with documentation standards and operating procedures
- Verifying product quality, tracking progress, inspecting feeders, and confirming labels and material quantities
- Entering daily production reports for both production management and the quality control department
- Conducting root cause analysis to address recurring defects and prevent future issues
- Mentoring and coaching team members on quality assurance practices and strategies
- Maintaining in-depth knowledge of industry regulations and standards to ensure compliance throughout the QA process.
Manufacturing Production Supervisor
Industrias Chepel-C.A
01.2021 - 06.2021
- Reception of orders and planning of production, personnel distribution
- Batch production formula calculation and laboratory verification, sample collection and consistency verification
- Utilization of production systems and software (such as SAP) to facilitate workflow
- Collaborating with the quality department to identify opportunities for process optimization while maintaining product quality and safety
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Education
M.D. - Industrial Engineering
Universidad Valle Del Momboy
Trujillo, Venezuela09-2021
Skills
- Supervising experience
- Warehouse experience
- Process optimization
- FDA regulations
- Proactivity
- Customer service
- Microsoft Products
- Attention to detail
- Managing and adapting to change processes
- Data entry and analysis
- Bilingual(English - Spanish)
Certification
- Driver's License
- Enero2024 - junio2025
Idiomas
Spanish - Fluent
English - Intermediate
Assessments
- Project timeline management — Proficient
- January2024
- Prioritizing and allocating time to effectively achieve project deliverables
- Full results: Proficient
- Mechanical knowledge — Proficient
- November2023
- Understanding and applying mechanical concepts and processes
- Attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Service Coordinator
Masis Staffing Solutions
01.2024 - Current
Production Line Leader
Ryder Intergraded Logistics
06.2023 - 01.2024
Quality Assurance Analyst
Ryder Intergraded Logistics
04.2022 - 06.2023
Manufacturing Production Supervisor
Industrias Chepel-C.A
01.2021 - 06.2021
M.D. - Industrial Engineering
Universidad Valle Del Momboy
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