Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ariel Amaral

Fall River

Summary

Certified Pharmacy Technician with experience at both Rite Aid and Walgreens Pharmacy, excelling in customer service and data entry. Working well with team members to optimize workflow and resolve issues efficiently. Skilled in managing prescription processing and inventory control, ensuring compliance and enhancing patient satisfaction. Committed to delivering great service in fast-paced environments.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens Pharmacy
09.2021 - Current
  • Managed opening and closing duties for pharmacy.
  • Completed transactions for patient medication pick up.
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Contacted patients for prescription pick up, late refills, and immunization recommendations.
  • Entered and processed patients' prescriptions into internal system.
  • Correcting rejected claims.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Accepting orders and unpacking orders to stock shelf's.
  • Completing returns and packing for shipment.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.



Pharmacy Technician

Rite-Aid Pharmacy
03.2013 - 06.2016
  • Managed opening and closing duties for pharmacy.
  • Complete transactions for patient medication pick up.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered low stock items when necessary.
  • Accept orders and unpack orders to stock shelf's.
  • Removed expiring medications from shelf's to complete return orders for shipment.
  • Balanced draws at end of shift.
  • Basic cleaning and product stock for morning shift.


Manager of Operations

Dunkin Donuts
06.2008 - 08.2013
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Prepared schedules.
  • Completed payroll and daily cash count for bank deposits.
  • Managed draws and safe. Placed money and coin orders.
  • Served customers.
  • Basic cleaning and stocking.

Education

High School Diploma -

Greater New Bedford Regional Voc-Tech
New Bedford, MA
06-2007

Skills

  • Customer service
  • Data Entry
  • Problem-solving skills
  • Workflow optimization
  • Time management
  • Point of sale systems proficiency
  • Certified pharmacy technician (cpht)

Certification

  • CPhT - Certified Pharmacy Technician


Timeline

Certified Pharmacy Technician

Walgreens Pharmacy
09.2021 - Current

Pharmacy Technician

Rite-Aid Pharmacy
03.2013 - 06.2016

Manager of Operations

Dunkin Donuts
06.2008 - 08.2013

High School Diploma -

Greater New Bedford Regional Voc-Tech

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Ariel Amaral