Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Line Cook/Morning Prep Cook
Estia
Mashpee
09.2017 - Current
Adhered to regulatory standards regarding safe and sanitary food prep.
Followed proper food handling methods and maintained correct temperature of food products.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Baker/Lead Key Holder
Marshlands Restaurant and Bakeries
Sandwich
05.2024 - 04.2025
Created attractive dessert trays for catering events.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Evaluated raw ingredients and baked goods, assessing for quality control purposes.
Floor Manager/ Morning Baker/Lead Key Holder
Bagels And Beyond
Yarmouth
04.2014 - 09.2017
Oversaw weekend operations, including food prep, baking, and customer service.
Balanced cash drawers, distributed tips, and managed store closing.
Resolved customer inquiries and complaints requiring management-level escalation.
Front End Manager/Cashie/Baker/Florist/Produce Clerk
Roche Brothers Supermarkets
Mashpee
05.2004 - 11.2012
Balanced registers, led cashier team breaks, and ensured customer flow.
Created floral arrangements for many occasions, including (but not limited to) weddings, proms, and funerals.
Maintained bakery standards and handled fresh produce setup.
Delegated tasks as third in command in produce, assisting customers with excellent customer service skills.
Completed the Dale Carnegie Business and Leadership Program.
Education
High School Diploma -
Mashpee Middle High School
Mashpee, MA
06-2008
Some College (No Degree) - Communications
Cape Cod Community College
Barnstable, MA
Skills
Excellent Communication skills
Attention to detail
Time management
Problem solving
Critical thinking
Proofreading
Active listening
Public service
Data entry
Customer service
Event planning
Public speaking
Conflict resolution
Team building
Continuous improvement
Languages
Portuguese
Limited
Certification
Dale Carnegie Business and Leadership
Change
I went to college looking to work in the Public Relations field, but ended up in Communications where I found my natural abilities to prosper. Every job I have held, my customer service skills and ability to connect with the public have always shinned through. After having my three children I took a side track to the world of cooking, luckily where I could work odds and ends hours that fit well with being a mom. As my children are growing (my oldest two entering the high school next year) I am looking for a career change, back to where I initially wanted to go with my career. I am great with people, wonderful to work with, extremely intelligent, and am able to learn any skill. I would absolutely be an asset to work for the town I love, and where I have lived for 30 years.
References
References available upon request.
Timeline
Baker/Lead Key Holder
Marshlands Restaurant and Bakeries
05.2024 - 04.2025
Line Cook/Morning Prep Cook
Estia
09.2017 - Current
Floor Manager/ Morning Baker/Lead Key Holder
Bagels And Beyond
04.2014 - 09.2017
Front End Manager/Cashie/Baker/Florist/Produce Clerk