Ariel Wetherbee
South Weymouth
Summary
Experienced and professional Program Manager, also strived as a Program Director and Case Manager with multiple years working in addiction services - a very clear communicator with an adaptable approach. Always striving to enhance program efficiency and client independence through innovative treatment plans and effective team coordination. Expert in clinical trauma with leadership and communication skills. Skilled in multitasking and leveraging computer literacy to meet and exceed program goals.
Overview
13
13
years of professional experience
4043
4043
years of post-secondary education
Work History
Program Manager
Bay Cove Human Services
Dorchester
05.2024 - 09.2025
- Ensured that all services provided were consistent with professional standards of practice.
- Created individualized treatment plans for clients to help them reach their goals and maximize independence.
- Actively participated in client case meetings and client rounds.
- Maintained accurate records of client information and progress notes according to agency policy guidelines.
- Collaborated with a team of health care providers to coordinate services for clients.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Managed program budgets and timelines.
- Created presentations and/or printouts outlining proposed solutions for addressing challenges.
- Ran supervision with employees weekly.
- Maintained employee scheduling.
Program Director’s Assistant
Recovery Centers of America
Danvers
11.2021 - 02.2023
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Greeted visitors, clients and guests in a professional manner.
- Archived confidential material using established procedures.
- Entered data into databases accurately and efficiently.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Handled confidential information with discretion and integrity.
- Used filing systems to improve document management and organization.
- Assisted in developing training materials for new hires involved in the program activities.
- Conducted regular supervision with staff members to review progress and address any issues or concerns.
- Made bi-weekly work-time schedules for staff members.
- Created PowerPoints to highlight keys points for staff meetings and/or new-hire orientations.
Case Manager
Recovery Centers of America
Danvers
12.2020 - 11.2021
- Monitored client progress through regular follow-up contacts.
- Collaborated with other service providers to ensure continuity of care for clients.
- Identified barriers to client success and developed strategies to overcome them.
- Developed individualized care plans with input from clients and their families.
- Negotiated with insurance companies and other payers to secure coverage for client services.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated group sessions for clients on various substance use topics.
- Advocated on behalf of clients to secure necessary services and support.
- Assisted clients in setting realistic goals and developing action plans.
- Provided referrals to appropriate medical, mental health, and social services.
- Conducted biopsychosocial assessments for clients.
Lead Recovery Support Specialist
Recovery Centers of America
Danvers
01.2019 - 12.2020
- Collaborated with other professionals to develop individualized treatment plans for clients.
- Facilitated individual and group therapy sessions.
- Developed treatment plans for clients in accordance with clinical guidelines.
- Supported clients by providing resources, referrals, and community linkages.
- Offered emotional support and guidance to clients experiencing difficulty navigating their recovery journey.
- Collaborated with other healthcare professionals to ensure quality care was provided to all clients served.
- Monitored client progress during treatment programs and adjusted treatment plans as needed.
- Assisted clients with developing sobriety skills.
- Created a safe environment for clients through trauma-informed practices.
- Organized peer-led activities that promote healthy lifestyle choices among those recovering from substance use disorder.
Auditor
UPS/Pratt & Whitney
Londonderry
01.2013 - 01.2017
- Maintained open communication with external auditors regarding coordination of audits.
- Identified discrepancies in financial documents, investigated causes, and proposed solutions.
- Participated in special projects related to due diligence investigations as required.
- Ensured timely completion of all assigned tasks within set deadlines.
- Assisted in preparing audit plans based on established objectives and standards.
- Developed strategies to assess operational efficiency and effectiveness across all departments.
- Prepared detailed audit workpapers for review by senior auditors.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Worked closely with management to discuss audit results.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the inspection.
Education
Bachelor of Science - Business And Marketing
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Exeter High School
Exeter, NHSkills
- Professional writing
- Onboarding and training
- Verbal and written communication
- Team management
- Quality assurance
- Program leadership
- Problem-solving
- Project management
- Cost estimates & budgets
Driver License
Yes
Timeline
Program Manager
Bay Cove Human Services
05.2024 - 09.2025
Program Director’s Assistant
Recovery Centers of America
11.2021 - 02.2023
Case Manager
Recovery Centers of America
12.2020 - 11.2021
Lead Recovery Support Specialist
Recovery Centers of America
01.2019 - 12.2020
Auditor
UPS/Pratt & Whitney
01.2013 - 01.2017
Bachelor of Science - Business And Marketing
Southern New Hampshire University
High School Diploma -
Exeter High School