Arihanna Maiura
Newburyport
Summary
Compassionate Mental Health Technician with proven crisis intervention skills at Lowell General Hospital. Expert in behavior observation and de-escalation techniques, fostering trust and rapport with patients. Adept at promoting self-care and managing stress, ensuring a safe environment conducive to healing and recovery. Committed to enhancing patient well-being through empathetic support.
Overview
1
1
year of professional experience
Work History
Mental Health Technician
Lowell General Hospital Main Campus
06.2025 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Sales Associate
Publix
04.2024 - 09.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Ph.D. - Pediatric Psychology
University of Central Florida
Orlando, FL03-2027
Master of Science - Psychology
University of Central Florida
Orlando, FL05-2024
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Crisis intervention
- Substance abuse awareness
- Empathy development
- Self-care promotion
- Narcissistic personality disorder insights
Timeline
Mental Health Technician
Lowell General Hospital Main Campus
06.2025 - Current
Sales Associate
Publix
04.2024 - 09.2025
Ph.D. - Pediatric Psychology
University of Central Florida
Master of Science - Psychology
University of Central Florida
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