Arjun Singh

•Currently leading Delivery within a portfolio of Key Applied AI Accounts with a minimum revenue of $1 million

•8+ years of experience partnering with cross functional teams (Engineering & Business) to translate complex Business challenges into scalable AI/ML solutions using Gen AI & LLMs

•Driving Delivery-led account growth with Google's Sales and/or Engineering team on Key PSO accounts

•Led 10+ end-to-end client workshops, to align on the solution requirements, roadmap, resourcing break-down, commercials, and to determine success criteria for a project

•Collaborate with internal & external teams on Solution Architecture and to draft Statement of Work for GenAI lead(s)

•Engage the upper echelon of the client leadership to orchestrate critical touch-points during project delivery to track/monitor the progress and plan subsequent phase(s)

•Org Initiative(s) - Streamlining Delivery Ops & PMO

•Delivery Lead on 15+ projects within the GCP practice
•Led Delivery for the US-East Coast region for projects/programs within GCP-Applied AI practice including Google PSO-PSF deals
• Responsible for critical metrics Business metrics -Deal Review, Delivery Sign-off, Commercials & Margins, Resource Training-Planning-Utilization
• Experience leading Project Delivery within a diversified portfolio of industries – Healthcare, Education, Fashion, Energy, Hospitality, Retail, Banking, and Electronics
• Major focus on the AI/ML practice where I worked on solutions based on frameworks like Google Cloud’s Vertex, STT-TTS API, NLP, DialogFlow, Doc AI, and others
• Actively led discovery calls for both ongoing and up/cross-sell opportunities and leads

• Led Delivery team(s) for a regional GCP Applied AI portfolio
• Driving Customer Success on broad range of solution, ranging from PoC-Pilot-Production
• Mentored Business Analysts, Sr. Business Analysts, and Associate Engagement Managers
• Major contributions in campus hiring from prestigious Indian educational institutes including IIT's and IIM's followed by Training & Enablement

• Lead Analyst on multiple mid-to-large scale projects throughout the project life cycle, with an average team size of 10+ team members
• Liaison between client, on/off shore development teams, and third-party vendors
• Significant contributions to 17+ B2B & B2C projects with clients ranging from 8 different industries
• Hands-on experience with e-commerce platforms including Magento, Intershop, Demandware and NOP Commerce
• Proficiently led reporting for leadership using SQL, R, and Tableau
• Expertise in Agile Software development and tools like JIRA and Confluence

• Worked on Enterprise scale project in the Quality Assurance team to validate high standards of Software Testing
• Point of contact for on-shore team and client on Testing Deliverables and Protocols
• Mentored 3 Jr. Software Engineers for a British Telecom project
• Documenting Test Plans, Test Cases and conducting knowledge transfer sessions on core processes