Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting a supportive, caring environment for residents.
Work History
Residential Program Manager
2 Years 11 Months
Toward Independent Living and Learning | 08.2023 - Current
Developed individualized support plans to enhance resident independence and quality of life.
Supervised daily operations to ensure compliance with health and safety regulations.
Coordinated staff schedules, optimizing resource allocation for efficient service delivery.
Conducted regular training sessions to improve team performance and resident engagement strategies.
Direct Support Professional
17 Years 11 Months
Delta Projects Inc. | 08.2008 - Current
Collaborated with multidisciplinary teams to develop personalized care plans tailored to client needs.
Implemented behavioral management strategies, improving client engagement and reducing incidents.
Supported individuals with daily living activities, fostering independence and enhancing quality of life.
Trained new staff on best practices for direct support, ensuring consistency in service delivery.
Education
Associate of Science - Early Childhood Education And Care
Massasoit Community College | Brockton, MA | 06.2010
Skills
Site inspections
Client relations
Mentorship programs
Program development
Performance evaluations
Communication skills
Positive working relationships
Accomplishments
Supervised a team of 8 staff members.
Certification
MAP certification
CPR and First Aid training
Languages
French
Limited Working
Timeline
Residential Program Manager
Toward Independent Living and Learning
08.2023 - CurrentRead More
Direct Support Professional
Delta Projects Inc.
08.2008 - CurrentRead More
Massasoit Community College
Associate of Science from Early Childhood Education And Care