Dedicated customer service representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in corporate offerings and solutions.
Dedicated IT associate student with a strong foundation in networking and programming. Currently advancing skills in Python, HTML, and Cisco Networking 2. Completed coursework in Cisco Networking 1 and IT Problem Solving, developing a solid understanding of technical concepts and practical applications. Eager to leverage problem-solving abilities and technical knowledge to contribute effectively in a collaborative environment. Passionate about technology, and committed to continuous learning and professional growth in the IT field.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CSA
Walgreens
East Boston
03.2024 - 04.2025
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
Increased sales through effective customer service skills and making the store look clean.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.