ASHANDIMITRA Atmojo
Senior Account Manager
BSD
Summary
An experienced and results-driven account manager with 6.5 years in e-commerce, currently handling key brands and sellers on TikTok Shop. Skilled in growing sales and visibility through smart campaigns, creator partnerships, and data analysis. Strong at building long-term seller relationships and improving performance through content, affiliate strategies, and regular business reviews.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Account Management
TikTok Shop
05.2022 - Current
- Seller Growth Strategy. Develop and execute tailored strategies to help sellers grow GMV, improve conversion, and expand category presence.
- Build and maintain strong relationships with assigned sellers or brands.
- Campaign & Promotion Planning. Align seller participation with TikTok campaigns. Advise on flash sales, voucher strategies, pricing, and product selection for promotions.
- Data Analysis & Reporting
- Content, Livestream and Affiliate Program Strategy
- Collaborate with internal teams (marketing, logistics, payments, creator management, MCNs) to support seller needs.
Escalate and resolve operational, logistics, or payment issues.
Export Account Manager
PT. Ritel Bersama Nasional (JD.ID)
03.2020 - 05.2022
- Supplier Acquisition especially for sellers from China and other foreign countries
- Negotiate the price offer and terms of the agreement with suppliers
- Handling the agreement
- Purchasing
- Arranging exports from the start until the goods arrive at the China port
- Support the sales with join in several campaign on JD.com platform and other sourced in China provide the sales data to seller and other supporting documents for the better sales
Crossborder Seller Support & Acquisition
PT. Ritel Bersama Nasional (JD.ID)
01.2019 - 02.2020
- Looking for crossborder sellers who want to join the JD.ID platform
- Help sellers to become official sellers on JD.ID platform
- Help to solve the seller's problem and support seller's problem on operational issue, delivery of goods, system operations, campaign, settlement, etc.
- Help communicate between seller and customer
Finance Staff and Tax and Administration
PT Indonesia Songz Automobile Air Conditioning (Wuling Motor Vendor)
07.2017 - 12.2018
- Responsible for daily financial journals, account payable and account receivable
- Responsible for the company's monthly tax report
- Responsible for the company's administration activities and the purchase of goods
Education
Master's degree - Literature Linguistics and Applied Linguistics
Shenyang Normal University
Bachelor's degree - Chinese Language
Fujian Normal University
Bachelor's degree - Chinese Language Education
Christian University of Indonesia
Skills
Business development account management
Relationship Management
Data Analysis & Reporting
Timeline
Account Management
TikTok Shop
05.2022 - Current
Export Account Manager
PT. Ritel Bersama Nasional (JD.ID)
03.2020 - 05.2022
Crossborder Seller Support & Acquisition
PT. Ritel Bersama Nasional (JD.ID)
01.2019 - 02.2020
Finance Staff and Tax and Administration
PT Indonesia Songz Automobile Air Conditioning (Wuling Motor Vendor)
07.2017 - 12.2018
Bachelor's degree - Chinese Language
Fujian Normal University
Bachelor's degree - Chinese Language Education
Christian University of Indonesia
Master's degree - Literature Linguistics and Applied Linguistics
Shenyang Normal University
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