Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashanty Desena

Lynn

Summary

Dedicated and hardworking individual with experience in customer service, food service, and supervision. Proven ability to manage tasks efficiently, collaborate in team environments, and ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Supervisor

CoCo Key Hotel & Water Park
02.2022 - Current

Oversee daily operations, and prepare for anticipated needs.

* Engage with customers, take orders, and ensure efficient order distribution.

Collaborate effectively in a team environment.

* Assist customers, and resolve issues efficiently.

Provide basic translation services to assist diverse customers.

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Dietary Aide/Cook/Dishwasher

Lynn home for the elderly
12.2021 - 01.2023

Served meals alongside coffee and tea.

Upheld cleanliness standards in kitchenware and dining spaces.

Sales Associate

Madrag
12.2020 - 03.2021

Executed transaction processing with precision.

Coordinated and categorized clothing and inventory.

Upheld the cleanliness and organization of the sales floor.

Wendy's Crew Member

Wendy's Restaurant/ HAZA Foods, LLC
07.2020 - 11.2020

Handled customer interactions and streamlined order and payment workflows.

Supervised workflows for drink production and allocation.

Enhanced productivity through rapid task execution.

Education

Junior High School Education - undefined

Lynn English High School
Lynn, MA
06.2022

Skills

  • Kitchen Experience
  • Translation
  • Customer service
  • Writing Skills
  • Cooking
  • English

Languages

English, Spanish
Native or Bilingual

Timeline

Supervisor

CoCo Key Hotel & Water Park
02.2022 - Current

Dietary Aide/Cook/Dishwasher

Lynn home for the elderly
12.2021 - 01.2023

Sales Associate

Madrag
12.2020 - 03.2021

Wendy's Crew Member

Wendy's Restaurant/ HAZA Foods, LLC
07.2020 - 11.2020

Junior High School Education - undefined

Lynn English High School
Ashanty Desena